Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Alamo Drafthouse Cinema
10.2024 - Current
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Chef
Evo Entertainment
10.2021 - 05.2024
Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
Spearheaded kitchen renovations to optimize workflow efficiency without compromising quality or safety standards.
Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
Implemented staff training programs to improve culinary skills, teamwork, and overall productivity.
Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
Coordinated employee schedules and developed staff teams to boost productivity.
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Oversaw business operations, inventory control, and customer service for restaurant.
Provided great customer service and satisfaction
Hired, onboarded and trained people of all departments
Kept close communication with GM, regional director and VP of food and beverage on latest trends and communications regarding the venue
Developed 4 BOH supervisors, 1 FOH key hourly and 2 sous chefs within the company
Trained 2 on coming kitchen managers and regional directors
Server Lead/runner Lead/Kitchen Lead. Certified Trainer
Alamo Drafthouse
11.2016 - 09.2020
Assisted managers in the training and execution of shifts
Aided with labor cuts when needed
Followed up with all assigned training, health code and company standards
Created memorable experiences for guests on a daily basis
Helped with special events both as a server/cook and kept open communication with all managers/leaders and employees
Helped kitchen manager with prep lists, recipe adherence, training and produce orders
Rotated product throughout the store and monitored prep/overstock to aid in financials
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Sous Chef
Wok-a-Mole
12.2018 - 05.2019
Worked closely with owner and head chef on recipes/food cost and onboarding
Helped develop team mates to brand standard
Sourced exceptional products from local vendors
Counted tills and handled deposits on a daily basis
Kept inventory/commissary kitchen and food truck up to state and local health standards
Implemented food cost and waste reduction initiatives to save money.
Modified recipes to accommodate dietary restrictions and allergies.
Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Developed close relationships with suppliers to source best ingredients.
Skills
Multitasking and organization
Customer service
Food safety
Inventory management
Inventory control
Attention to detail
Waste reduction
Problem-solving
Safe food handling
Operations management
Certification
Food manager and TABC certified
Languages
Spanish
Native or Bilingual
Timeline
Kitchen Manager
Alamo Drafthouse Cinema
10.2024 - Current
Chef
Evo Entertainment
10.2021 - 05.2024
Sous Chef
Wok-a-Mole
12.2018 - 05.2019
Server Lead/runner Lead/Kitchen Lead. Certified Trainer