Grecia Sommars
Placentia,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Inventory Supervisor
Stir Foods
02.2022 - Current
- Monitored completeness, accuracy and compliance during inventory transactions.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Supervised10 inventory control personnel to support correct goods management and achievement of performance goals.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Developed and implemented strategies to improve team productivity and efficiency.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Inventory Control Specialist
Stir Foods
05.2018 - 02.2022
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Account Receivable Clerk
Stir Foods
04.2017 - 04.2018
- Responded to inbound inquiries regarding accounts and payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Submitted cash and check deposits and generated cash receipts to record money received.
Call Center Supervisor
MedXM
12.2015 - 04.2017
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Executed Monthly Performance Plans with representatives to to identify production gaps.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
- Improved organizational efficiency by effectively recruiting new hires and supporting management with personnel decisions.
Office Manager
Liberty Tax Service
12.2012 - 04.2017
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
Education
Associate of Science - Business Administration And Management
Santa Ana College
Santa Ana, CA06.2023
Associate of Science - Economics
Santa Ana College
Santa Ana, CA06.2023
Certificate - Business Management
Santa Ana College
Santa Ana, CA06.2023
Skills
- Warehouse Management
- Relationship Development
- Warehouse Organization
- Customer Service
- Continuous Improvement
- Shrink Management
- Customer Service
- Workforce Management
- Staff Hiring
- Employee Supervision
- Compliance Monitoring
- Team Supervision
- Report Writing
- Reporting Proficiency
- Process Optimization
- Data Collection
- Audit Support
Affiliations
Alpha Gamma Sigma- Omnicron Chapter- Honor Society
Languages
Spanish
Native or Bilingual
Timeline
Inventory Supervisor
Stir Foods
02.2022 - Current
Inventory Control Specialist
Stir Foods
05.2018 - 02.2022
Account Receivable Clerk
Stir Foods
04.2017 - 04.2018
Call Center Supervisor
MedXM
12.2015 - 04.2017
Office Manager
Liberty Tax Service
12.2012 - 04.2017
Associate of Science - Business Administration And Management
Santa Ana College
Associate of Science - Economics
Santa Ana College
Certificate - Business Management
Santa Ana College
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