Current MAT Student at East Tennessee State University with a focus on obtaining a Master's in Teaching. Dedicated to developing effective teaching strategies, enhancing classroom management skills, and gaining practical experience in diverse educational settings. Eager to apply theoretical knowledge and pedagogical approaches learned in coursework to create engaging and impactful learning experiences for students. Committed to continuous professional growth and contributing positively to the field of education.
In my current role as a Server at Nova's Sushi Bar & Grille, I excel in providing exceptional customer service by warmly greeting guests, accurately taking orders, and promptly addressing inquiries to ensure a memorable dining experience. I have a thorough understanding of the menu, offer personalized recommendations, and collaborate with the kitchen team for efficient order preparation and delivery. Managing multiple tables, I prioritize tasks effectively, handle cash transactions accurately, and maintain a clean work environment. My commitment is to deliver excellent service, and through this role, I have developed invaluable skills in customer service, communication, time management, teamwork, adaptability, and meticulous attention to detail.
In my previous role as a Store Assistant at a Convenience Store Gas Station, I undertook crucial responsibilities to ensure the smooth operation of daily activities and deliver excellent customer service. This involved efficiently handling cash transactions, accurately processing payments, and reconciling cash registers at the end of each shift. Alongside customer service duties, I managed paperwork related to inventory, sales, and fuel transactions, ensuring accuracy and compliance with company policies. Additionally, I contributed to maintaining inventory levels, restocking shelves, and organizing merchandise displays. My attention to detail and strong organizational skills were pivotal in refining paperwork processes and maintaining efficient store operations throughout my time there. This experience provided me with a comprehensive understanding of cash handling protocols and underscored the importance of precise record-keeping in a fast-paced environment.
I am actively engaged in the Language and Culture Resource Center, an enriching program at ETSU that fosters cultural exchange, celebrates diversity, and promotes connections between native English speakers and multilingual individuals. Through this program, I contribute to translation and interpretation services in Spanish.