Summary
Overview
Work History
Education
Skills
Certification
Professional Headline
Awards
Accomplishments
Insta Award, Spot Awards
Timeline
SoftwareEngineer
Greeshma Pulinkuzhy Balan

Greeshma Pulinkuzhy Balan

Software Engineer
Mississauga,Ontario

Summary

Experience in web application development, specialized in .Net technologies, microservices development, and cloud technologies like Microsoft Azure server for Financial systems software development. Strong background in building scalable, secure applications with a focus on performance optimization, API development, and integrating third-party controls. Proficient in leading teams, following Agile methodologies, and delivering high-quality software solutions across diverse domains including banking and enterprise applications.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
5
5
Languages

Work History

Technology Lead

Infosys Limited
11.2021 - Current
  • Led development and maintenance of full-stack web applications using ASP .Net (C#, MVC, .Net Framework 4.8), microservices architecture, with DB2, SQL Server and MS SQL server as backend, ensuring high availability and performance.
  • Implemented API-based microservices using .Net Core 5 and SQL Server backend, improving integration and modularity of banking applications.
  • Being a part of Enterprise Alerts team in Truist Bank, transitioned email templates from XSLT/HTML/CSS to Thymeleaf, increasing maintainability, modularity and performance.
  • Created a jar in Java using spring tool suit for implementing Thymeleaf template transformation for email alerts transition project.
  • Integrated the java code with TIBCO APIs.
  • 50% of prod issues resolution on the tickets received through Service Now.
  • Created a modular design for the HTML email templates creation in Thymeleaf.
  • Gathered requirements for setting up new alerts as well as maintaining and supporting the existing alerts
  • Created a tool called Alerts Manager in ASP.Net tech stack for performing all these
  • Database maintenance , Optimized SQL queries and designed database tables, enhancing query performance in IBM Data Studio with DB2, Also using SQL Server Management Studio for MS-SQL Server.
  • Implemented TIBCO APIs, facilitating enterprise-level integrations.
  • Worked on prod release management and creating the change tasks and worked with the team for successful prod release every month as part of agile methodology.
  • Automated the prod releases using Azure DevOps CICD pipelines. Product documentation and after release activities and knowledge sharing and mentoring the teammates.
  • Led Agile teams and coordinated the deployment of multiple releases, adhering to secure coding practices and ensuring data security in customer-facing applications
  • Worked on the change requests for production deployments and worked on Rally and service now tickets for production
  • Monitored production transactions using tools like Splunk and Dynatrace, ensuring system reliability

Technology Analyst

Infosys Limited
04.2018 - 10.2021
  • Worked on full-stack .Net Core applications for Truist Bank, developing microservices, contributing API development, leading the technical team for online/mobile banking APIs.
  • Enhanced WCF and Windows services for banking systems and email alert systems, focusing on scalability and reliability.
  • Designed, developed, and optimized Entity Framework 6 models, improving database interaction and enhancing application performance.
  • Participated in Azure-based development activities, deploying APIs and leveraging Azure DevOps for continuous integration and deployment.
  • Applied Agile practices in cross-functional teams, ensuring high-quality software delivery within time constraints.
  • Worked on diagnosing and fixing production issues on WCF/.Net Web Api microservices.

Senior Software Engineer

State Bank of India
09.2013 - 04.2018
  • Designed and developed enterprise-level banking applications using PHP/MySQL and created internal tools for IMPS reconciliation and ATM transaction processing.
  • Automated banking operations, reducing operational time by 80% through PHP tools and complex transaction file processing.
  • Wrote complex SQL queries, optimized database performance, and supported production issues, ensuring seamless operations.
  • The IMPS reconciliation tool helped to reduce the manual effort by 90% and hence improved the business growth to a great extend.

Systems Engineer

Infosys Limited
10.2011 - 09.2013
  • Developed ASP.Net MVC applications for the Automated Immigration Management System (AIMS), improving the efficiency of visa-related processes
  • Improved database performance by designing and optimizing MSSQL queries and automating repetitive tasks
  • Handled Production support and fixed tickets after each production release

Education

Bachelor of Technology (B.Tech) - Computer Science and Engineering

Mahatma Gandhi University
06.2007 - 06.2011

Skills

Full Stack Development

undefined

Certification

Microsoft Certified Technology Specialist (MCTS) - SQL Server 2008, 2012

Professional Headline

Full Stack Software Engineer | 12+ Years of Software Design and Development Experience | Expertise in various Microsoft Technologies like Net Core 5.x, ASP.NET MVC-3, .Net Framework 4.7+, Web API Development, Microservices, Microsoft Azure Devops Server, and Agile Practices | Java and TIBCO BW5 with DB2 backend | PHP and MySQL development experience.

Awards

  • Spot Award, Infosys Limited, 2012
  • Insta Award, Infosys Limited, 2022, for proactive participation in company-related activities

Accomplishments

  • Supervised team of 12 team members.
  • Created a major impact by reducing the workload by providing an automated tool for IMPS reconciliation and ATM reconciliation for one of the banking clients.
  • Worked on a project which reduced the dev and prod deployment effort and increased the productivity by close to 60% hence increased the revenue.

Insta Award, Spot Awards

I have received multiple Spot awards which is given to a teammate for their exceptional performance in a quarter. received Insta award for over performance in the team in an year.

Timeline

Technology Lead

Infosys Limited
11.2021 - Current

Technology Analyst

Infosys Limited
04.2018 - 10.2021

Senior Software Engineer

State Bank of India
09.2013 - 04.2018

Systems Engineer

Infosys Limited
10.2011 - 09.2013

Bachelor of Technology (B.Tech) - Computer Science and Engineering

Mahatma Gandhi University
06.2007 - 06.2011

Similar Profiles

CREATE PROFILE
Greeshma Pulinkuzhy BalanSoftware Engineer