Greg Arnold
Houston,Texas
Summary
With over 20 years of experience in the software industry, specializing in the Oil and Gas Industry I am a proven leader with a track record of meeting challenging goals and objectives. I have led global teams of solution consultants, sales professionals, and business analysts who work with clients to understand their needs, design and implement customized solutions and ultimately deliver value. I hold certifications in conflict resolution, coaching, and communication from Lynda.com, which help me to effectively manage and develop a team, as well as to foster strong relationships with clients and stakeholders. I am passionate about helping clients achieve their goals and transform their businesses through innovative and scalable solutions. I am also committed to learning new skills and staying updated on the latest trends and best practices in the software industry. I enjoy working in a collaborative and diverse environment, where I can share my expertise and learn from others. I am a reliable manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
25
25
years of professional experience
Work History
Senior Global Enterprise Manager
ASPEN TECHNOLOGY
Houston, Texas
10.2011 - 07.2024
- Achieved assigned quarterly/annual sales targets for Dataworks business globally
- Built ‘Ideal pipeline’ for licenses and services in the assigned region to drive future business
- Built and managed executive relationships around Dataworks technology with key accounts to drive future business
- Worked with field sales and solution consulting to build stronger customer relationships
- Conducted performance reviews for team members.
- Ensured compliance with regulatory requirements and industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Defined account and opportunity strategies that will drive both short term wins while setting up long term enterprise relationships along with Sales and Solution Consultants
- Built and maintained executive relationships while communicating effectively around progress in pilot and POC analytics as well as upcoming major projects, RFP’s etc.
- Provided leadership during times of organizational change or crisis situations.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
Senior Manager, Global Solution Consulting
Aspen Technology
Houston, Texas
07.2019 - 10.2023
- Managed Solution Consulting team of 5 solution consultants within North America to keep existing business and drive sales growth in the region, with a focus on Petroleum Supply Chain solutions.
- Hired and led onboarding for new employees as needed, with a focus on retaining key talent.
- Accountable for the continuous improvement of Solution Consultant's industry and solution knowledge, value proposition, and consultative acumen.
- Evaluate team members relative to performance goals and plans.
- Qualify, assign, prioritize and communicate Solution Consulting resources to support pipeline development (account planning, awareness sessions, collaboration with marketing, etc.) and sales execution (strategy for accounts and opportunities)
- Reinforce the disciplined use of sales processes, operating policies, and objectives of the company.
- Promote programs to build core competencies, values, and culture in the Solution Consultant team, where performance and speed of execution are critical factors.
- Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
- Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Established effective communication channels between different departments within the organization.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
- Leadership role in planning annual budgets for each department based on forecasted sales volumes.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Created detailed reports on project progress for senior management review.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
- Represented the organization at conferences or trade shows as an expert speaker on relevant topics.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Identified and pursued new business opportunities to expand market presence and revenue streams.
- Established and maintained relationships with key stakeholders to support business objectives.
- Conducted performance reviews and provided feedback to direct reports for career development.
- Implemented process improvements to increase operational efficiency and reduce costs.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
Principal Solution Consultant - Engineering
ASPEN TECHNOLOGY
Houston, Texas
07.2014 - 07.2019
- Led technical engagement sessions to establish and improve customer utilization's of AspenTech tools
- Developed industry-specific solutions, aligning technology with measurable business value
- Directed value discovery sessions, assessing customer needs, and presenting robust solutions
- Built customer-specific solutions on the AspenTech platform
- Delivered recommendations, proposals, and scope of work documents for Consulting engagements
- Advised customers on AspenTech solutions and services, establishing compelling value propositions
- Collaborated on sales campaigns, identifying key technical challenges, and developing tailored solutions.
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
- Analyzed complex information from multiple sources to identify patterns or trends.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
Senior Solution Consultant - Engineering
ASPEN TECHNOLOGY
Houston, Texas
11.2011 - 07.2014
- Led technical engagement sessions to establish and improve customer utilization's of AspenTech tools
- Developed industry-specific solutions, aligning technology with measurable business value
- Directed value discovery sessions, assessing customer needs, and presenting robust solutions
- Built customer-specific solutions on the AspenTech platform
- Delivered recommendations, proposals, and scope of work documents for Consulting engagements
- Advised customers on AspenTech solutions and services, establishing compelling value propositions
- Collaborated on sales campaigns, identifying key technical challenges, and developing tailored solutions.
Application Development Manager
JACOBS ENGINEERING
Houston, Texas
10.2006 - 11.2011
- Managed development projects for the Engineering department, which included customizing PDS and SPPID.
- Provided technical guidance and mentorship to junior members of the development team.
- Guided task allocations for a virtual development team, spanning Canada, UK, and India.
- Partnered with Operations, Project Management, Analysis, and QC members on Release Management project prioritization, triaging, and scheduling activities throughout the project life cycle.
- Managed external relationships, directly worked with vendors to scope software and service agreements.
- Collaborated with other IT teams, communicating and negotiating needs to achieve project goals.
- Created and maintained strategies and work instructions, ensuring they align with customer and IT goals/strategies.
- Lead the implementation and integration of Intergraph SPPID projects in Houston, and set up workshare with our Mumbai and China partners.
- Led and managed SPPID user and Administrator training in Houston and Manchester offices.
- Ensured consistent quality control standards were met across all development teams.
- Managed resource and software expense budgets.
- Recruited, interviewed, hired, established goals, conducted performance reviews, and coached team members.
- Managed and supervised a team of 14 employees through realignment.
- Documented process flows for new applications prior to deployment.
IT CAD Support
BECHTEL CORPORATION
Houston, Texas
01.2000 - 01.2006
- Trained and managed 8 Cad support technicians in the use of PDS 2D (SPPID)
- Tested new software products for production.
- Coordinated migration of 1000+ computers for upgrade of new CAD and OS software
- Managed development of CAD drawing extraction system using Access and Oracle.
- Completed and implemented training program for CAD help desk employees.
- Collaborated with vendors on special projects related to product development or improvement initiatives.
- Maintained accurate records of all designs, processes and modifications made.
- Reviewed customer drawings and provided feedback on design feasibility or manufacturability issues.
- Optimized existing product designs for 3D printing, reducing prototype development time.
- Integrated new CAD/CAM technologies and methodologies to improve design accuracy and efficiency.
- Developed detailed 3D models and 2D drawings for mechanical components using AutoCAD and SolidWorks.
- Conducted material selection based on design requirements and budget constraints.
Education
Houston Community
Houston, TX01.1994
B.S. - Computer Science
Manhattan Christian
Manhattan, KS01.1991
IB -
Jakarta International School
Jakarta, Indonesia05-1988
Skills
- Leadership
- Active Listening
- Communication
- Teamwork
- Flexibility
- Influence
- Aspen Basic Engineering
- Aspen ONE solutions
- Hexagon Suite
- AutoCAD
- CAD tools
- Windows
- MS tools
- Database management
- Salesforcecom
- SLX
- Multiple CRM systems
- Reporting tools
- Strategic Planning
- Business Development
- Staff Development
- Performance Management
- Operations Management
- Policy Implementation
- Expense Tracking
- Team Leadership
- Customer Relationship Management (CRM)
- Key Performance Indicators
- Performance Evaluations
- Sales management
- Complex Problem-Solving
- Verbal and written communication
- Staff Management
- Cross-functional team management
- Time Management
- Business Planning
- Staff Training and Development
- Salesforce Management
- Budget Control
Passion
I am passionate about helping clients achieve their goals and transform their businesses through innovative and scalable solutions. I am also committed to learning new skills and staying updated on the latest trends and best practices in the software industry. I enjoy working in a collaborative and diverse environment, where I can share my expertise and learn from others.
Affiliations
Winner of North American Principal Consultant of the Year Award - Aspen Technology
This award is given to the Solution Consultant who has exceeded quota and has exhibited all the values of the company and has gone above and beyond the call of duty for the organization and the team.
Timeline
Senior Manager, Global Solution Consulting
Aspen Technology
07.2019 - 10.2023
Principal Solution Consultant - Engineering
ASPEN TECHNOLOGY
07.2014 - 07.2019
Senior Solution Consultant - Engineering
ASPEN TECHNOLOGY
11.2011 - 07.2014
Senior Global Enterprise Manager
ASPEN TECHNOLOGY
10.2011 - 07.2024
Application Development Manager
JACOBS ENGINEERING
10.2006 - 11.2011
IT CAD Support
BECHTEL CORPORATION
01.2000 - 01.2006
Houston Community
B.S. - Computer Science
Manhattan Christian
IB -
Jakarta International School
Similar Profiles
Jun Hee HanJun Hee Han
Sales Account Manager at Aspen TechnologySales Account Manager at Aspen Technology
Abdrahamane BERETEAbdrahamane BERETE
Software Developer Intern at Aspen TechnologySoftware Developer Intern at Aspen Technology
Colby DodsonColby Dodson
Strategic Growth Enterprise Account Manager at Aspen Technology/Emerson - Fortune 500 CompanyStrategic Growth Enterprise Account Manager at Aspen Technology/Emerson - Fortune 500 Company