Greg Bailey
Arlington
Summary
Resourceful professional in maintenance and repair, known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and safety compliance. Excel at time management, problem-solving, and teamwork, ensuring seamless operations and workplace safety.
Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols.
Overview
18
18
years of professional experience
Work History
Maintenance Technician
Anthology management LLC
Fort Worth
04.2024 - Current
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Provided technical support to production staff for machine troubleshooting needs.
- Installed new systems, replacement parts and components to maintain proper operation.
Warehouse Forklift Operator
The people store
Colorado Springs, CO
10.2021 - 01.2024
- Used handheld scanners for warehouse management system compliance.
- Boxed, labeled and added shrink wrapping to items.
- Weighed materials or products to record data on tags or labels.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Tied and secured loads to prevent shifting or damage to items.
- Located, pulled and prepared orders.
Apartment Maintenance Technician
Echelon Properties
Colorado Springs
01.2019 - 05.2021
- Installed new locks, door handles and door closers.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Performed wall repair, installed drywall and applied wallpaper.
- Cleaned air ducts and replaced filters as necessary to maintain optimal air quality levels throughout the building complex.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Ordered parts, supplies and tools to maintain-piece inventory.
- Maintained records of all maintenance activities to ensure accountability.
Customer Service Representative
Comcast
Colorado Springs
05.2016 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
Customer Service Representative
Time Warner Cable
Colorado Springs
10.2006 - 05.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Christian Faith Academy
Colorado Springs, COSkills
- Equipment maintenance
- Electrical troubleshooting
- Machine operation
- Parts replacement
- Safety compliance
- Inventory management
- Quality assurance
- Documentation management
- Team collaboration
- Time management
- Problem solving
- Customer service
- Effective communication
- Fire alarm systems
- Codes compliance
- Residential construction
- Commercial construction experience
Timeline
Maintenance Technician
Anthology management LLC
04.2024 - Current
Warehouse Forklift Operator
The people store
10.2021 - 01.2024
Apartment Maintenance Technician
Echelon Properties
01.2019 - 05.2021
Customer Service Representative
Comcast
05.2016 - 01.2019
Customer Service Representative
Time Warner Cable
10.2006 - 05.2016
High School Diploma -
Christian Faith Academy