Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Greg Belin

Houston,TX

Summary

Accomplished Account Manager who excels at retaining customers by building relationships and meeting their unique needs. Skilled at using marketing skills to boost sales and volume via co-branding and cross-merchandising to increase volume and exceed sales goals. Dedicated to maximizing sales opportunities and exceeding expectations by under-promising and over-delivering on customer commitments. Capable of identifying areas of improvement designed to save time and money.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Comfort Advisor

Royal Air Houston
Houston, TX
04.2023 - Current
  • Meet with clients in their homes and professionally advise them in determining the correct heating and cooling system solutions and products.
  • Created sales proposals for prospective clients, outlining the proposed system installation or replacement.
  • Conducted post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
  • Developed and implemented marketing strategies to increase sales volume.
  • Mastered product and service offerings and patiently educated customers on HVAC solutions and multiple product options, warranties, pricing and financial options.
  • HVAC Sales and financing - covered all of Texas region from Longview to Corpus Christi on Residential and commercial customers
  • Offered all types of financing from Prime lenders, Sub-Prime, and Lease to Own type financing.
  • Generated $80k-$100K in sales a week with a 6% commission on maximized sales.
  • Dispatched to 25 scheduled customer appointments weekly.

Sales Associate

Crosby Ford
Crosby, TX
05.2021 - 12.2022
  • Developed and maintained the relationships with new as well as existing customers.
  • Proposed trade-ins on latest models of cars, trucks, SUV's, and the newest technology.
  • Greeted all customers promptly and in a courteous manner.
  • Took customers on test drives and ensure they understand the vehicle’s operating features.
  • Attended weekly team meetings to review performance goals and objectives.
  • Generated sales leads through cold calling and outbound calls in order to increase traffic and revenue growth.
  • Maintained knowledge of current promotions, options, warranties and financing.
  • Collaborated with the marketing team to develop effective sales strategies.
  • Negotiated prices with customers to reach agreeable sales terms.
  • Responded to inquiries via phone, email, and social media.
  • Recommended sales campaigns, and promotions.

Sales of Lease & Rental

Mack & Volvo Leasing Houston
Houston, TX
09.2017 - 02.2021
  • Overseen 25+ leasing and rental customers.
  • Convey the benefits of leasing to customers to showcase the value of paying for a truck for when they use it.
  • Coordinated deliveries to ensure prompt service and appointments.
  • Entered information into the CRM system, including customer visits, communication, and the status of the deal.
  • Prepared closing packets and financing qualifications from start to finish. Developed PowerPoint presentations to present information to prospective customers.
  • Checked customers in and out for the rental truck and conduct pre-trip and post-trip inspections.
  • Maximized sales and profitability by maintaining relationships with fleet directors, fleet managers, and fleet owners.
  • Achieved and maintained the top sales position in Houston for leasing sales for two consecutive years.
  • Boosted sales and gross profit margins for accounts by offering creative leasing contracts and contract maintenance service.
  • Met company goals and objectives by working with internal departments to provide exceptional sales and service.
  • Expanded the client base by securing new customers via cold calling, emails, and social media.

Sales Associate

Nissan North America, Inc.
Houston, TX
02.2016 - 08.2017
  • Placed 20+ calls, emails, and texts daily to communicate sales and marketing materials to customers.
  • Achieved and maintained the car sales goal of 10 cars monthly.
  • Drove customer traffic by marketing on Craigslist, Offer Up and Facebook Marketplace.
  • Demonstrated car features and explained benefits to potential buyers.
  • Maintained knowledge of current promotions, options, warranties and financing.
  • Prepared paperwork such as contracts and purchase agreements for customer signatures.
  • Conducted test drives with prospective buyers to demonstrate vehicle performance.
  • Advised customers on maintenance needs, service plans and additional products available for purchase.
  • Kept track of sales data using computerized tracking systems or manual methods.
  • Ensured all customer inquiries were promptly responded to in a courteous manner.
  • Regularly attended product training sessions to keep up-to-date on new models.
  • Researched market trends and consumer buying patterns to better understand target audience.

Regional Sales Manager

Continental Mixer Solutions
Houston, TX
02.2015 - 01.2016
  • Communicated with the delivery system to get orders out on time.
  • Built lasting relationships by providing ongoing support and being attentive to the needs of customers.
  • Presented business plans to management to achieve annual goals.
  • Managed a monthly budget of $250K in parts and service.
  • Ensured continuous support and service levels for customers by creating unique sales promotions.
  • Increased sales and solidified relationships by selling new mixers through the marketplace to clients.
  • Identified growth opportunities and created action plans to boost sales in accounts and maximize customer satisfaction.
  • Reduced the cost on brake drums in the service department from $90 to $68 per drum resulting in a savings of $4400 monthly and a 25% reduction in cost of goods sold.
  • Participated actively in industry conferences and seminars for knowledge sharing purpose.

Account Manager

Freightliner
Houston, TX
11.2011 - 01.2015
  • Conveyed monthly and quarterly sales progress and market conditions to management.
  • Guaranteed on time delivery of parts and services for customer accounts.
  • Raised customer satisfaction, sales, and profit by identifying opportunities for growth and developing action plans.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Ensured compliance with industry regulations when dealing with clients.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

Account Manager

Kenworth
Houston, TX
11.2006 - 09.2011
  • Managed 40+ large fleet customer accounts.
  • . Coordinated deliveries to ensure prompt service and appointment scheduling.
  • . Oversaw $220K per month in parts sales.
  • Maximized sales and profitability by maintaining relationships with fleet directors, fleet managers, and lead mechanics.
  • Achieved the top sales position in the Houston area for four consecutive years and six years total.
  • Boosted sales and gross profit for accounts by offering new products and services within the service department.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Analyzed client data and identified opportunities for growth.

District Sales Manager

Coca-Cola
Houston, TX
05.1986 - 10.2006
  • Provided training, coaching, and mentoring to ensure optimal performance.
  • Managed a team of sales representatives and driver/merchandisers. provided training, coaching and mentoring to ensure optimal performance.
  • Responsible for sales and distribution of coke products for 1/4 of Houston and surrounding areas.
  • Managed Sales, distribution, and marketing for Top Grocery Chain Account in the District.
  • Prepared weekly reports on sales activity, successes and areas needing improvement.
  • Attended weekly regional manager meetings to report on progress against targets set by corporate headquarters.
  • Created detailed reports summarizing all aspects of district operations including financials, staffing levels and customer feedback.
  • Assessed employee performance through regular reviews and documented any areas needing improvement or development.

Education

Law of Agency and Contracts

Spencer School of Real Estate
Houston, TX

Skills

  • Lead Development
  • Performance Tracking
  • Upselling Strategies
  • Sales
  • Customer Service
  • Revenue Growth
  • Problem-Solving Abilities
  • Staff Training
  • Teamwork and Collaboration
  • Business Planning
  • Product Management and Pricing
  • Basis GAFE1A4
  • QuickBooks Pro
  • Market Vision
  • Salesforce CRM
  • Marketing
  • Account Management
  • Goal Setting
  • Proceed Database

Certification

  • Paccar Training – TRP Products, Cummins, MX Engine Certification
  • Proceed, Parts Online, ECAT College
  • Coca-Cola - Finance for Success, Financial Tools for Selling Course
  • Coca-Cola - Management Essentials I&II, Management Course

Timeline

Comfort Advisor

Royal Air Houston
04.2023 - Current

Sales Associate

Crosby Ford
05.2021 - 12.2022

Sales of Lease & Rental

Mack & Volvo Leasing Houston
09.2017 - 02.2021

Sales Associate

Nissan North America, Inc.
02.2016 - 08.2017

Regional Sales Manager

Continental Mixer Solutions
02.2015 - 01.2016

Account Manager

Freightliner
11.2011 - 01.2015

Account Manager

Kenworth
11.2006 - 09.2011

District Sales Manager

Coca-Cola
05.1986 - 10.2006

Law of Agency and Contracts

Spencer School of Real Estate

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Greg Belin