Dynamic operations leader with a proven track record at Prime Source, excelling in strategic planning and execution. Enhanced production efficiency and customer satisfaction through innovative process improvements and effective team leadership. Skilled in cost analysis, achieving significant savings while fostering a culture of collaboration and accountability across cross-functional teams.
Overview
34
34
years of professional experience
Work History
Vice President of Operations & Sales
Prime Source a Novavision Company
04.2002 - 07.2025
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Streamlined operations by identifying inefficiencies and implementing process improvements.
Supported project management team for optimal performance.
Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
Increased company profits through performance optimization strategies and efficiency improvements.
Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
Established performance goals for department and outlined processes for achievement.
Improved overall company reputation through effective public relations campaigns and corporate social responsibility initiatives.
Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
Plant Manager
Prime Source
05.1998 - 04.2002
Increased production efficiency by optimizing plant layout and implementing process improvements.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Directed employees and related programs to maximize team productivity and facility output.
Provided direction and leadership to all levels of employees and managers.
Boosted employee morale and productivity through effective leadership and motivational techniques.
Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
Oversaw daily operations of [Number] sq. ft. manufacturing plant.
Maximized plant safety through proactive strategies and well-structured training.
Created plant policies and procedures for safe and productive operations.
Quality Assurance Manager
Del-Met Corporation
02.1997 - 05.1998
Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Enhanced product quality by implementing comprehensive QA processes and procedures.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
Quality Engineer
Del-Met Corporation
04.1996 - 02.1997
Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Contributed to root cause analysis to determine core reason for failures and errors.
Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
Developed action plan for company certification using ISO 9000 standard knowledge.
Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.
Quality Engineer
EWI
03.1995 - 04.1996
Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.
Reduced product return rates, conducting detailed root cause analyses to identify and rectify manufacturing defects.
Achieved significant reduction in waste, applying lean manufacturing principles to optimize resource usage.
Implemented supplier qualification system, elevating quality of incoming materials and components.
Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
Enhanced operational efficiency by automating routine quality checks, allowing team to focus on more complex issues.
Quality Engineer
Douglas & Lomason Company
03.1993 - 03.1995
Guided transition to new quality management system, minimizing disruption and aligning with best practices in industry.
Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.
Developed metrics dashboard to monitor quality trends, enabling data-driven decision-making.
Developed comprehensive quality assurance documentation to streamline audit process, significantly reducing preparation time.
Initiated cross-functional team collaboration, integrating quality standards across departments to ensure uniformity in product excellence.
Facilitated feedback loop from end-users to production, ensuring that customer insights contribute to product enhancements.
SPC Coordinator
Douglas & Lomason Company
01.1992 - 03.1993
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Education
Business Administration And Management
Salem International University
WV
Business Administration And Management
Glenville State University
Glenville, WV
Bachelor of Science - Business Administration And Management
Columbia Southern University
Orange Beach, AL
06-2009
Skills
Strategic planning and execution
Organizational development
Cost analysis and savings
Business development
Timeline
Vice President of Operations & Sales
Prime Source a Novavision Company
04.2002 - 07.2025
Plant Manager
Prime Source
05.1998 - 04.2002
Quality Assurance Manager
Del-Met Corporation
02.1997 - 05.1998
Quality Engineer
Del-Met Corporation
04.1996 - 02.1997
Quality Engineer
EWI
03.1995 - 04.1996
Quality Engineer
Douglas & Lomason Company
03.1993 - 03.1995
SPC Coordinator
Douglas & Lomason Company
01.1992 - 03.1993
Business Administration And Management
Salem International University
Business Administration And Management
Glenville State University
Bachelor of Science - Business Administration And Management