Greg Bjorkquist
Denver,CO
Summary
Accomplished IT Executive with 25+ years of experience in IT asset management, software implementation, and adoption. Demonstrated expertise in optimizing global operations, implementing strategic initiatives, and fostering business growth. Proficient in leading cross-functional teams across multiple global locations to achieve operational excellence and financial objectives.
Overview
26
26
years of professional experience
Work History
Executive Vice President, Operations
RAY ALLEN Inc.
01.2013 - Current
- Led global operations across multiple continents, leading a team of 220+ staff and $23M annual revenue
- Responsible for all global company budgets for all departments and functions, including resources, expense, marketing, facilities, technology and outsourcing
- Designed and implemented automation and AI driven processes resulting in $1.8M cost reduction annually, while improving productivity and service quality
- Developed, implemented and maintained a comprehensive IT asset lifecycle management platform and service to fortune 500 companies globally
- Spearheaded the adoption of AI-driven analytics for predictive maintenance and pricing, driving tens of millions of dollars in savings for customers, while increasing foothold in those customers
- Managed a high performing Executive Team, driving strategy across all areas of the business - to include Product Management, Delivery and Sales.
- Increased company profits by an average of 24% YoY through internal performance optimization, sales and marketing strategies and platform technology improvements.
- Managed the outsourced Accounting, HR and Tech Help Desk functions for the company, globally
Director of Project Management/Product Development
RAY ALLEN Inc.
01.2009 - 01.2013
- Responsible for global project scoping, planning, estimation, execution and implementation methodology
- Documented all requirement for development projects
- Managed a 9 member development team, responsible for the maintenance and new functionality of an Asset Management Software Application utilized by Fortune 500 companies to track their IT assets
- Responsible for managing all development projects, timelines, priorities and staff assignments
- Managed a full-time, off-shore development team of 5, developing new modules for the platform, as well as mobile applications
- Led an Agile based team utilizing all elements of the Agile development methodology
- Built pre-sales and post-sales processes and supported the definition, building and delivery of new functionality leading to increased sales and product adoption
Principal Consultant
Impact Advisors
01.2007 - 01.2009
- Project Manager for hospital technology system implementations and assessments to determine gaps and readiness for future projects and goals of organization
- Determined and documented all current process flows
- Conducted employee interviews for gap assessments
- Compiled all data and presented Hospital's Board of Directors and Steering Committee's with findings and recommendations of assessments
- Developed future state workflows based on data gathered
Managing Consultant
The Revere Group
01.2002 - 01.2007
- Project Managed and led large teams for new Electronic Health System implementations and upgrades at multi-specialty/multi-site hospitals and clinics
- Created Gap Analysis, Risk Analysis, Current and Future Workflow documentation
- Maintained all Microsoft Project project plans, held weekly status meetings, coordinated all resources and training efforts
- Conducted all change management, system design and training sessions
- Worked with end-users to evaluate their current work-flow and presented them with more efficient processes to conduct daily work
- Formulated the procedures, created SQL scripts and implemented PeopleSoft’s XLR8 methodology to migrate data between environments
- Developed an innovative method for loading data with Application Engine and File Layouts resulting in a push button technique for uploading configuration data seamlessly and quickly
- Overall yearly billable hour percentage for 5 year total was over 110%
- Top hourly billing consultant in firm 2006-2009
Director of Information Systems
D’Marco Inc.
01.1999 - 01.2002
- Managed a comprehensive IT infrastructure for a multi-office, multi-platform network
- Designed and implemented complete network infrastructure
- Maintained user and group domain accounts in Windows AD Server environment
- Responsibility for all routers, switches, servers, infrastructure, and desktop operations
- Integrated databases to web for client/vendor retrieval via computer or mobile devices
- Maintained web site’s functionality and information
- Migrated company from completely paper based, to computer/digitally based data
Education
MBA - Business Analytics
Roosevelt University
Chicago, IL05-2016
Bachelor of Science - Information Sytems
Southern Illinois University, Carbondale
Carbondale, IL06-2001
Skills
- IT Asset Management
- ITIL Framework Implementation
- Cloud Computing (AWS, Azure, GCP)
- Strategic Planning and Execution
- Risk Management and Compliance
- Budget Administration
- Cross-functional Team Leadership
- Financial Planning and Analysis
- Cost Optimization
- Strategic Decision Making
- Business Process Improvement
- Operational Risk Management
- Data Analytics
- Business Intelligence
- Resource Allocation
- Performance Metrics Analysis
- Stakeholder Management
- Executive Presentations
- Client Relationship Management
- Cross-cultural Communication
Timeline
Executive Vice President, Operations
RAY ALLEN Inc.
01.2013 - Current
Director of Project Management/Product Development
RAY ALLEN Inc.
01.2009 - 01.2013
Principal Consultant
Impact Advisors
01.2007 - 01.2009
Managing Consultant
The Revere Group
01.2002 - 01.2007
Director of Information Systems
D’Marco Inc.
01.1999 - 01.2002
MBA - Business Analytics
Roosevelt University
Bachelor of Science - Information Sytems
Southern Illinois University, Carbondale
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