Greg Blayton
Athens ,GA
Summary
Accomplished Parts Counter Salesman with a proven track record at Stone Mountain Ford, Jackie Jones Lincoln and Gwinnett Place Ford, adept in upselling strategies and building strong customer relationships. Leveraged strong communication skills and point-of-sale system expertise to consistently exceed sales targets, contributing to significant store revenue growth. Renowned for exceptional customer service, resulting in increased repeat business and referrals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Parts Counter Salesman
Stone Mountain Ford
06.2021 - 10.2024
- Processed returns and exchanges promptly while adhering strictly to company policies, maintaining brand integrity.
- Assisted in the training of new hires, sharing best practices for successful selling techniques.
- Consistently met or exceeded individual sales targets while contributing positively to the overall success of the store''s revenue goals.
- Developed strong relationships with customers, resulting in repeat business and referrals.
- Boosted customer satisfaction by providing attentive and personalized service.
- Utilized point-of-sale system for accurate inventory management and transaction processing.
- Maintained a clean, organized, and visually appealing counter area to attract more customers.
- Enhanced sales through consistent upselling of related products and addons.
- Collaborated with team members to achieve collective sales goals and improve overall store performance.
- Handled multiple customer inquiries simultaneously under high-pressure situations, maintaining professionalism and efficiency.
- Demonstrated excellent product knowledge by attending supplier trainings and staying current on industry trends.
- Monitored inventory levels closely to prevent stock shortages that could negatively impact sales opportunities.
- Answered telephone calls to offer information and promote business products.
Parts Counter Salesman
Jackie Jones Lincoln Dealership
03.2018 - 06.2021
- Expanded product knowledge to effectively answer customer questions and make informed recommendations.
- Assisted in the training of new hires, sharing best practices for successful selling techniques.
- Consistently met or exceeded individual sales targets while contributing positively to the overall success of the store''s revenue goals.
- Maintained a clean, organized, and visually appealing counter area to attract more customers.
- Collaborated with team members to achieve collective sales goals and improve overall store performance.
- Enhanced sales through consistent upselling of related products and addons.
- Handled multiple customer inquiries simultaneously under high-pressure situations, maintaining professionalism and efficiency.
- Provided exceptional customer service, leading to positive online reviews and increased word-of-mouth referrals.
- Demonstrated excellent product knowledge by attending supplier trainings and staying current on industry trends.
- Resolved customer complaints professionally and efficiently, ensuring their continued patronage.
- Monitored inventory levels closely to prevent stock shortages that could negatively impact sales opportunities.
Parts Counter Salesman
Gwinnett Place Ford Dealership
01.2010 - 03.2018
- Processed returns and exchanges promptly while adhering strictly to company policies, maintaining brand integrity.
- Assisted in the training of new hires, sharing best practices for successful selling techniques.
- Developed strong relationships with customers, resulting in repeat business and referrals.
- Consistently met or exceeded individual sales targets while contributing positively to the overall success of the store''s revenue goals.
- Boosted customer satisfaction by providing attentive and personalized service.
- Utilized point-of-sale system for accurate inventory management and transaction processing.
- Maintained a clean, organized, and visually appealing counter area to attract more customers.
- Enhanced sales through consistent upselling of related products and addons.
- Collaborated with team members to achieve collective sales goals and improve overall store performance.
- Handled multiple customer inquiries simultaneously under high-pressure situations, maintaining professionalism and efficiency.
- Provided exceptional customer service, leading to positive online reviews and increased word-of-mouth referrals.
- Demonstrated excellent product knowledge by attending supplier trainings and staying current on industry trends.
Education
Bachelor of Arts - Business Administration And Management
Georgia Southern University
Statesboro, GASkills
- Goal-Oriented
- Strong negotiation
- Upselling strategies
- Building rapport
- Point of sale systems
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Strong Communication and Interpersonal Skills
Certification
Parts Counter Salesman Ford Motor Company 2016
Timeline
Parts Counter Salesman
Stone Mountain Ford
06.2021 - 10.2024
Parts Counter Salesman
Jackie Jones Lincoln Dealership
03.2018 - 06.2021
Parts Counter Salesman
Gwinnett Place Ford Dealership
01.2010 - 03.2018
Parts Counter Salesman Ford Motor Company 2016
Bachelor of Arts - Business Administration And Management
Georgia Southern University
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