Summary
Overview
Accomplishments
Certification
Work History
Skills
Work Availability
Work Preference
Timeline
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Gregory Brophy

Refrigeration Supervisor and technician
Taylorsville,NC

Summary

Dynamic Refrigeration Lead Technician with a proven track record at Refrigeration Design & Service, excelling in mechanical troubleshooting and customer interaction. Recognized for mentoring junior staff and enhancing service quality, while ensuring safety compliance and efficient resource utilization. Committed to delivering exceptional results through attention to detail and effective communication.

Overview

3
3

Certifications

20
20
years of professional experience

Accomplishments

Hired at GMS in North Carolina area servicing charlotte & Greenville & Columbia SC area . As lead technician with six whole foods stores. My primary responsibilities were to take care of whole foods commerical refrigeration and HVAC issues with 24/7 coverage , for the first year I successfully covered the area by myself. In my second year we hired additional technicians to assist with area coverage. As we expanded as a company we gained business in Asheville NC. Adding three stores as well as warranty work for Hill Phoenix at Dollar Tree , Target stores. We successfully grew as a company with hiring of several technicians. In June of last year after being purchased by RD&S I assisted with the smooth transition to this new corporation. At this time there are three technicians for area which I oversee with scheduling , electronic documentation part ordering and mentoring of junior technicians.

Certification

  • OSHA 10 certification
  • Licensed North Carolina Refrigeration Contractor
  • EPA level 3

Work History

Area refrigeration supervisor

refrigeration design and service
12.2019 - Current
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
  • Maintained safety standards by using appropriate protective gear and adhering to best practices.
  • Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
  • Satisfied customer needs on every call with knowledgeable service and quick responses.
  • Exceeded client expectations by providing detailed explanations of repair procedures, equipment maintenance schedules, and potential cost-saving measures for their refrigeration systems.
  • Maintained professional certifications through continuous education courses focusing on advancements in safety procedures, environmental regulations, operational techniques within the HVAC-R industry.

Service Technician

Hussmann Refrigeration
08.2017 - 12.2019
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
  • Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
  • Collaborated with team members to complete complex installations and repairs within tight deadlines.
  • Upheld high standards of workmanship when installing new systems which led to increased referral business from satisfied clients.
  • Stayed current on industry advancements in technology to provide informed recommendations for clients seeking new solutions or upgrades to existing systems.
  • Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.

Refrigeration and Air Conditioning Technician

Barlowe Scientific
06.2014 - 08.2017

Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
Collaborated with team members to complete complex installations and repairs within tight deadlines.
Upheld high standards of workmanship when installing new systems which led to increased referral business from satisfied clients.
Stayed current on industry advancements in technology to provide informed recommendations for clients seeking new solutions or upgrades to existing systems.
Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.

Refrigeration and Air Conditioning Technician

Harris Teeter
01.2006 - 06.2014

Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
Collaborated with team members to complete complex installations and repairs within tight deadlines.
Upheld high standards of workmanship when installing new systems which led to increased referral business from satisfied clients.
Stayed current on industry advancements in technology to provide informed recommendations for clients seeking new solutions or upgrades to existing systems.
Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.

Skills

Diagnostic testing

Testing and repair

Safety compliance

System maintenance

Staff management

Customer service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Work-life balanceCompany CulturePaid sick leave401k matchHealthcare benefitsPaid time off

Timeline

Area refrigeration supervisor

refrigeration design and service
12.2019 - Current

Service Technician

Hussmann Refrigeration
08.2017 - 12.2019

Refrigeration and Air Conditioning Technician

Barlowe Scientific
06.2014 - 08.2017

Refrigeration and Air Conditioning Technician

Harris Teeter
01.2006 - 06.2014
Gregory BrophyRefrigeration Supervisor and technician
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