GREG BUONAIUTO
East Williston
Summary
High-impact Sales Leader with a unique "full-stack" background spanning Implementation, Enterprise Architecture, Solution Consulting, and Global Account Management. Proven track record of owning and expanding $10M+ relationships within the world’s most complex and regulated Financial Services institutions. Expert at aligning C-Suite business objectives with platform capabilities to drive predictable revenue, net-new logo acquisition, and multi-year digital transformation.
Overview
28
28
years of professional experience
Work History
Client Director – Global Financial Services
SERVICENOW
Santa Clara
01.2023 - Current
- Directly responsible for the global relationship and P&L for Bank of America (ServiceNow’s final Tier-1 U.S. money center acquisition).
- Strategic Net-New Win: Orchestrated the high-stakes "land" motion to convert Bank of America from a non-customer, successfully navigating massive regulatory hurdles and displacing entrenched legacy incumbents.
- 300% ACV Expansion: Scaled the account 3X within the first 24 months by architecting a multi-year adoption roadmap across Technology, Risk, Security, and Operations.
- Executive Influence: Established "Trusted Advisor" status with C-level stakeholders, aligning ServiceNow’s roadmap with the bank's long-term digital resiliency and cost-efficiency goals.
- Team Leadership: Led a 15+ member virtual account team (SC, CS, Professional Services, Partners) to ensure flawless execution from initial sale to implementation.
- Global leader in cloud-based digital workflows ($12.6B Revenue in 2025)
Senior Manager, Solution Consulting – Global Financial Services
SERVICENOW
Santa Clara
01.2020 - 01.2023
- Led the vertically-focused SC team for Major Accounts, managing a ~$30M book of business and 7 direct reports.
- Portfolio Management: Oversaw technical sales strategy for a "Who's Who" of finance: Citigroup, JP Morgan Chase, Wells Fargo, Morgan Stanley, and Goldman Sachs.
- Operational Excellence: Achieved 100%+ of team targets for 3 consecutive years while mentoring the next generation of technical sales leaders.
- Market Innovation: Served as a key stakeholder in defining ServiceNow’s Financial Services Operations (FSO) market strategy.
- Global leader in cloud-based digital workflows ($12.6B Revenue in 2025)
Senior Advisory Solutions Consultant
SERVICENOW
Santa Clara
01.2014 - 01.2020
- Lead technical architect for the "Select Account" program (Top 20 global accounts).
- Hyper-Growth Leadership: Played a critical role in scaling the business from $600M to $2.6B in revenue during this tenure.
- Product Incubation: Acted as the primary liaison between the Platform Security team and the FS vertical to drive market entry for Data Loss Prevention (DLP) use cases.
- Global leader in cloud-based digital workflows ($12.6B Revenue in 2025)
Senior Solutions Engineer
USABLENET
New York
01.2012 - 01.2014
- Record-Breaking Performance: Developed the technical solutions for the three largest deals in company history.
- Sales Enablement: Instituted a global SE-led training program that reduced sales cycle friction by educating reps on complex technical compliance and analytics trends.
Senior Director, Engineering Services
CA TECHNOLOGIES (Broadcom)
Islandia
01.1998 - 01.2012
- Led global implementation teams for CA’s flagship IT Management suites at AXA, American Express, and Raymond James.
- Progressed from Senior Implementation Consultant to Senior Director through consistent delivery of complex, multi-year transformation programs.
Education
Bachelor of Arts - Communications (Computer Science Concentration)
Scranton University
PASkills
- Global Account Strategy
- Pipeline Forecasting
- Value-Based Selling
- Contract Negotiation
- C-Suite Relationship Management
- Cross-Functional Team Leadership
- Business Value Realization
- ServiceNow Platform
- Cloud/SaaS Models
- ITSM/ITOM
- Security & Risk (GRC)
- AI-Driven Workflows
Awards
- Quota Club
- 2025
- 2023
- 2017
- Leadership Excellence
- 2020
- Technical Impact
- 2019
- 2015
- 2016
- Advisory, 2018
Timeline
Client Director – Global Financial Services
SERVICENOW
01.2023 - Current
Senior Manager, Solution Consulting – Global Financial Services
SERVICENOW
01.2020 - 01.2023
Senior Advisory Solutions Consultant
SERVICENOW
01.2014 - 01.2020
Senior Solutions Engineer
USABLENET
01.2012 - 01.2014
Senior Director, Engineering Services
CA TECHNOLOGIES (Broadcom)
01.1998 - 01.2012
Bachelor of Arts - Communications (Computer Science Concentration)
Scranton University