GREG BURGESS

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Increased profit by streamlining operations.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

* Responsible for leading the office in small to large scale responses including 2 multi million dollar explosions.

* Operation of heavy equipment to remediate releases.

Responsible for Charleston office's operations for hazmat responses including the hiring.

Operation of small to heavy equipment to remediate releases.

Responsible for leading small to large responses.

• I responded to all Fire, Ems, Hazmat and Technical rescue calls
• Responded to dispatched emergency assignments quickly and safely
• Inspected the vehicle, medical supplies and equipment during down time
• Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked
• Strictly protected the confidentiality of all information related to patient care activities and EMS operations
• Demonstrated high standards of performance, including teamwork, communication and compassion.
• Worked with the cancer foundation to secure a sauna to help fight against cancer for the department.

• Lorain County Fire Chiefs State Fire Instructor for Ohio Volunteer and Firefighter 1 & 2 certification classes
• Live burn instructor.
• Hazmat awareness, operations
• Fire evolutions

• I responded to all Fire, Ems, Hazmat and Technical rescue calls
• I was responsible for 3-5 firefighters on scenes and in charge of all firefighters at station
• I was the lead training instructor designing lecture and hand on trainings for all department employees
• I was a Hazmat technician for the Lorain County Hazmat team since 2004 and the lead technician for the department
• I was a team member for the Lorain County Usar team and a structural collapse operation coordinator
• I was a Region 2 deployable team member for state wide deployments
• I received the Medal of Valor in 2016 for a scene on 10/21/2015 for not leaving a fellow Lt in a hostage situation.

• I was in charge of 12 Service technicians that worked in the durable medical equipment field
• I set technicians routes for delivery of medical equipment
• I was in charge of all the receiving and shipping via Fed-Ex/Ups software for our location
• I did the purchasing for our location with an average budget of 300 k monthly on durable medical equipment
• I instructed staff on new durable medical equipment and monthly competency on equipment for optimal results in the field
• I was honored in the company magazine in 2015 that went to over 80 hospitals within out organization.

• Operation of small to large heavy equipment for excavating basements, basement wall repairs, water linesand concrete work.

• Operated small and large forklifts
• I was in charge of building government lumber packages for different home blue prints.

• Foreman for the family landscape business
• I was in charge of the mowing and landscaping portion
• I would assist in estimates and hiring employees for the business.

• I ran daily operations, daily paperwork and money deposits
• I conducted interviews and hiring when the General Manager was unavailable
• I handled all employee/customer complaints and resolving them with 100 percent satisfaction.