Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Store Associate - Cashier/Guest Services
Target
08.2022 - Current
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Managed approximately 30 incoming calls from customers.
Took out pick-orders to the 10 parking spots available at the store.
Store Associate - Cashier
Coen Market
01.2022 - 08.2022
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Ran up 25 to 30 lottery tickets to customers per day
Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Store Associate - Stocker
Harvest Valley Farm Market
01.2018 - 03.2020
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Helped customers locate desired items and transfer oversized items to vehicles.
Processed and packaged stock items for customer purchases.
Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Education
Associate of Arts -
Butler Community College
Butler, PA
05.2024
High School Diploma -
Mars Area High School
Mars, PA
05.2022
Skills
Customer Service
Retail Transactions Processing
Organization
Customer Assistance
Team Collaboration
Customer service excellence
Loss prevention awareness
Product knowledge expertise
Multitasking capabilities
Effective communication abilities
Merchandise display creativity
Returns and exchanges handling
Active Listening
Communication Skills
From all these jobs that I have worked at, I learned about the importance of communication. I have learned how to effectively listen and cooperate with my past co-workers to achieve our goals.