Greg Cosme
Lockport,Illinois
Summary
Dynamic sales professional with a proven track record at ZEP, excelling in relationship building and CRM proficiency. Leveraged product knowledge and negotiation skills to exceed sales targets and foster client loyalty. , demonstrating adept multitasking and energetic engagement. Specializes in new business development and strategic goal setting.
Overview
33
33
years of professional experience
Work History
INSIDE-SALES REPRESENTATIVE
ZEP
01.2009 - Current
- Make contact with active, inactive, rolled business, and new customers with the specific purpose of assessing the customer needs, growing the account by providing consultive solutions on Zep cleaning & maintenance products while establishing and maintaining customer relations
- Help coordinate and execute Zep sales team strategies
- Reach out to previous Zep customers and sell the value and benefit of using Zep products
- Call, grow, service, and manage active accounts
- Educate customers on pricing and inform them on the benefits of using Zep products
- Penetrate accounts with new products and services
- Accurately manage the order system with excellent follow up and account management
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
INSIDE-SALES Supervisor
ZEP
01.2020 - 01.2022
- Maintain and lead Inside Sales team concentrating on individual sales productivity along with meeting quotas and goals
- Prepare all relevant reports with respect to inside sales for Director
- Conduct on time yearly performance reviews for team and enhancement plans for team members with less adequate performance
- Coach & mentor on daily basis by using written and verbal communication medium
- Interact with upper management on daily basis
- Gather data, evaluate information and present feedback to Inside Reps for increasing performance, overall productivity and skills sets
- Conduct team meetings as well as help team activities
- Identify and monitor strengths plus weaknesses of my teams inside reps
- Stimulate Inside Reps as per their individual self-motivational factors
- Interact effectively and conduct effectual sales strategies, tactics along with closing skills
- Ensure to earn true respect of Inside Sales Reps
- Handle all multiple assignments in fast paced atmosphere
ROLLED BUSINESS COORDINATOR
ZEP
01.2012 - 01.2016
- As the Rolled Business Coordinator in SAP, I was responsible for the development, oversight, and execution of reps accounts across the worldwide organization
- I also championed SAP's strategy of helping customer service execution so that they can optimize business performance
- Reassigned accounts in a timely fashion to make sure the company does not lose business when a Zep rep leaves the company
- Extraction of master data from legacy SAP system
- Worked in SAP on a daily basis
- Worked in Business Objects and ran reports
- Worked with reps & managers across the worldwide organization
- Developed National Accounts Sales Report
INSIDE-SALES REPRESENTATIVE
FTD
01.2005 - 01.2009
- The position required outbound calls of 75-90 per day to accounts
- Positive attitude, a high level of professionalism, ambition and self-motivation
- Responsibilities included selling products and services to existing customers within an assigned territory
- High retention and satisfaction of accounts
- Creation and implementation of marketing strategies
- Directed sales promotion program
- Responsible for office operations and marketing program implementation
- Field visits to key accounts quarterly
- Exceeded my sales & revenue targets
- Strong communication and negotiation skills
INSIDE/OUTSIDE SALES REPRESENTATIVE
FOLLETT EDUCATIONAL SERVICES
01.2001 - 01.2005
- Responsibilities included the sales of textbooks, products and services to new and existing customers within an assigned territory
- Visited key accounts quarterly
- Exceeded my sales, book buying revenue and productivity targets
- The position required outbound calls of 90-120 per day to school accounts
- A positive attitude, high level of professionalism, ambition and self-motivation
- Strong communication and negotiation skills
MARKETING MANAGER
Intech EDM
10.1998 - 01.2000
- Built a loyal client base by providing consistent support and product information
- Creation and implementation of marketing strategies
- Attended national and international trade shows
- Strong background in trade show setup, promoting company products and generated a high volume of sales leads
- Performed sales presentations to companies as well as trade shows
- Courageous selling style that resulted in reversal of many lost sales
- Selected as a liaison between sales staff management and outside marketing consultants in the development and implementation of new product launches
- Established budgets, forecasts and margins
- Analyze current market conditions for optimal product sales, and maximum effectiveness in market against varied competitors
- Attended leadership seminars and sales training workshops
PURCHASING/ INVENTORY CONTROL MANAGER
03.1994 - 10.1998
- Responsible for warehouse inventory and conducted cycle counts
- Achieved highest inventory accuracy
- Creation and implementation of warehouse shipping and receiving procedures
- Negotiating and servicing of over 200 national and international suppliers
- Training of new employees
- Responsible for vendor adherence to quality control and timeliness of deliveries
- Attended seminars and inventory accuracy workshops
Store Manager
Trak Auto
04.1992 - 10.1994
- General management duties, including financial justification
- Hired, trained and supervised employees
- Managed payroll records and equipment inventory
- In charge of full inventory control
- Forecasted weekly sales
Education
Bachelor of Arts - Marketing
Lewis University
Romeoville, IL08-1991
Skills
- Relationship building and management
- Cheerful and energetic
- Adept multi-tasker
- Relationship building and management
- Product Knowledge
- Relationship Building
- Goal Setting
- New Business Development
- CRM proficiency
Timeline
INSIDE-SALES Supervisor
ZEP
01.2020 - 01.2022
ROLLED BUSINESS COORDINATOR
ZEP
01.2012 - 01.2016
INSIDE-SALES REPRESENTATIVE
ZEP
01.2009 - Current
INSIDE-SALES REPRESENTATIVE
FTD
01.2005 - 01.2009
INSIDE/OUTSIDE SALES REPRESENTATIVE
FOLLETT EDUCATIONAL SERVICES
01.2001 - 01.2005
MARKETING MANAGER
Intech EDM
10.1998 - 01.2000
PURCHASING/ INVENTORY CONTROL MANAGER
03.1994 - 10.1998
Store Manager
Trak Auto
04.1992 - 10.1994
Bachelor of Arts - Marketing
Lewis University
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