Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greg Crawford

Charles Town,WV

Summary

Responsibility as a Regional Vice President

Source and recruit qualified candidates for potential employment; establish pipeline for recruiting Source and recruit qualified candidates for potential employment; establish pipeline for recruiting high quality talent

Provide direction and leadership to ensure all Caliber locations to include acquired, brownfields and greenfields are fully operational and integrated to the Caliber culture.

Provide clear expectations and necessary tools, training & information for each Center Manager

Ensure all steps in the Owners Manual are understood, implemented and consistently applied

Establish specific performance metrics and hold CMs accountable through feedback & timely reviews

Recognize and reward good performance through timely and specific feedback; encourage teammate professional growth & career development

Identify, analyze & correct negative business trends using tools such as monthly Scorecard reviews and S.M.A.R.T. action plans for CMs to address systemic and tactical issues

Resolve center customer & client opportunities in a timely manner

Mitigate risk; recognize and proactively manage potential issues: Teammate, Safety, Client, Facility, etc.

Develop on the ground relationships with potential acquisition and brownfield targets in support of the Chief Development Officer, including

Source, grow and maintain regional client & dealership relationships; capitalize on market opportunities

Performs other duties as assigned high quality talent

Provide direction and leadership to ensure all Caliber locations to include acquired, brownfields and greenfields are fully operational and integrated to the Caliber culture.

Provide clear expectations and necessary tools, training & information for each Center Manager

Ensure all steps in the Owners Manual are understood, implemented and consistently applied

Establish specific performance metrics and hold CMs accountable through feedback & timely reviews

Recognize and reward good performance through timely and specific feedback; encourage teammate professional growth & career development

Identify, analyze & correct negative business trends using tools such as monthly Scorecard reviews and S.M.A.R.T. action plans for CMs to address systemic and tactical issues

Resolve center customer & client opportunities in a timely manner

Mitigate risk; recognize and proactively manage potential issues: Teammate, Safety, Client, Facility, etc.

Develop on the ground relationships with potential acquisition and brownfield targets in support of the Chief Development Officer, including

Source, grow and maintain regional client & dealership relationships; capitalize on market opportunities

Performs other duties as assigned

Overview

2025
2025
years of professional experience

Work History

Service Advisor

Koons Sterling Ford
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Regional Vice President

Caliber Collision
01.2015 - Current
  • Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
  • Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
  • Increased regional sales by developing and implementing strategic sales plans.
  • Implemented successful improvements to Function, Function and Function.

Regional Manager

Craftsman Auto Body
01.2008 - 11.2015
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.

General Manager

Craftsman Auto Body
08.2004 - 12.2008
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Park View High School
Sterling Va

Skills

  • Vehicle assessment
  • Team player mentality
  • Complaint resolution
  • Goal-oriented mindset

Timeline

Regional Vice President

Caliber Collision
01.2015 - Current

Regional Manager

Craftsman Auto Body
01.2008 - 11.2015

General Manager

Craftsman Auto Body
08.2004 - 12.2008

Service Advisor

Koons Sterling Ford

Park View High School
Greg Crawford