Summary
Overview
Work History
Education
Skills
Timeline
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Greg Cunneen

Summary

I am an experienced and seasoned professional in the Special Events, Entertainment, Food and Beverage, and Hospitality industries for 30 + years. Experience includes 20 + years as an Actor/Singer on Broadway and National/International Tours. Recent experience includes Senior Lounge Manager, Director of Catering, & General Management focused on VIP Experiences. I am seeking related opportunities to continue growing professionally and personally.

Overview

22
22
years of professional experience

Work History

Senior Manager for American Express Business Lounges

Momentum Worldwide NA
Las Vegas
12.2012 - 12.2023
  • Senior Lounge Manager overseeing the American Express Business Lounges in Las Vegas (LVCC) and New York (Jacob Javits Center)
  • American Express Business Lounges were a permanent experiential environment to promote the Amex brand as well as partnership promotions providing an Oasis for over 60k guests annually
  • Provide VIP and Premium experiences for high-end clients including Centurion Black Card Members
  • Work directly with client (American Express) on strategies, analytics, and industry trends for targeting high-end clientele
  • Role included execution and grand opening of the Las Vegas location as well as post-Covid reopening's of New York and Las Vegas locations
  • Responsible for all operational aspects as well as strategic marketing and onsite activations associated with each location
  • Managing relations with each Convention Center including negotiations for Lease Agreements and Annual Calendars for strategic business partnerships
  • Responsibilities include but not limited to Hiring, Training, Operations, Budgeting, Staffing and Scheduling, Purchasing/Receiving, Accounting, Client Relations, Guest Relations, Reporting, Vendor Partnerships, Sponsorships, Brand Activations, Inventory, Project Management during Lounge Renovations, Maintenance and overall General Management of multiple properties
  • Key accomplishments include the launch of the AMEX PASS check-in app in Las Vegas (a first of its kind for easier and faster access at check-in).

Specialty Room Manager- Food and Beverage

Trump International Hotel Las Vegas
Las Vegas
11.2010 - 08.2012
  • Daily Operations of Signature Restaurant DJT, H2EAU Café, In Suite Dining, Private Dining Room and Lounge managing a staff of over 50pp including Bartenders, Servers, Bussers, Runners, Hostess, and Kitchen Staff
  • Responsibilities include Ordering/Receiving, Scheduling, Payroll, Inventory, and Cost Control.

Assistant Manager Serendipity 3

Caesars Entertainment Las Vegas
Las Vegas
06.2010 - 10.2010
  • Managed service staff as floor manager also overseeing hostess stand and retail area
  • Responsibilities include attending to guest issues and complaints, following BEO's for large parties and groups, opening/closing, training, scheduling, running for kitchen
  • Responsible for enforcing all policies and procedures associated with Caesars Entertainment as well as Union protocols.

Director of catering services

The Downtown Club - Philadelphia
Philadelphia
01.2007 - 03.2010
  • Role included running and managing a department of 30 + staff members including Banquet Captains, Service Staff, Kitchen Staff, and Utility Workers
  • Duties include hiring, training, scheduling, inventory, bar management, purchasing/receiving
  • Functioned as a Maître D for large upscale weddings as well as managing off-site catering events including weddings, cocktail parties, dinner parties and corporate meetings.

Manager | Maitre D

Park Hyatt Philadelphia at The Belleview
Philadelphia, PA
06.2007 - 12.2007
  • Managed a Service staff of over 50pp as well as Banquet Housemen
  • On-site Maître D for weddings of up to 700 p
  • Duties include onsite contact for subcontracted vendors, wedding planners, scheduling, hiring, training, consumption tallies, and basic audiovisual.

Special Events Manager

Sotheby's New York
New York, NY
01.2002 - 03.2007
  • Managed On-Site Events related to auctions, exhibitions, celebrity benefits, wine tastings, and gallery tours
  • Managed executive Boardroom and Executive Offices on a daily basis
  • Extensive interaction with very high-end clientele and VIP's as well as international clients and employees of Sotheby's
  • Executive Manager for Sotheby's Jewelry Exhibitions
  • Oversaw a staff of 50pp with responsibilities including working closely with Catering Managers to plan menus, supervise all subcontracted vendors, load in/load outs for events and auctions, and weekly inventory and purchasing of liquor.

Education

CIRCLE IN THE SQUARE THEATER SCHOOL NYC

KANSAS UNIVERSITY

Skills

  • VIP Guest Experiences
  • Budgeting & Scheduling
  • Safety & Compliance
  • Hiring
  • Client Relationship Management
  • Customer/Guest Relations
  • Strategic brand management
  • Concept development
  • Purchasing & Vendor relations
  • Training and Mentoring
  • Strategic Vision & Planning

Timeline

Senior Manager for American Express Business Lounges

Momentum Worldwide NA
12.2012 - 12.2023

Specialty Room Manager- Food and Beverage

Trump International Hotel Las Vegas
11.2010 - 08.2012

Assistant Manager Serendipity 3

Caesars Entertainment Las Vegas
06.2010 - 10.2010

Manager | Maitre D

Park Hyatt Philadelphia at The Belleview
06.2007 - 12.2007

Director of catering services

The Downtown Club - Philadelphia
01.2007 - 03.2010

Special Events Manager

Sotheby's New York
01.2002 - 03.2007

CIRCLE IN THE SQUARE THEATER SCHOOL NYC

KANSAS UNIVERSITY

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