Greg Daigler

Designed, built, implemented, and managed digitized tools for document and records storage, supporting compliance with internal and external requirements for safety, quality assurance, and ISO certification.

Designed and facilitated SharePoint site pages, lists, and libraries, plus Power Automate flows, Power Apps, and AI agents (Microsoft Copilot) to control, modify, retrieve, and display document records and answers to operational questions.

Streamlined structured filing system requirements, automated tasks, and delivered training activities to maintain compliance.

Identified field technician training requirements to support operational skills and knowledge development.

Developed curricula and managed training programs.

Served as instructional designer and lead instructor for basic process training.

• Directed daily logistics workflows, coordinating dispatch, inventory, and order fulfillment across shipping operations.
• Optimized transport scheduling using planning tools and established key performance indicators to enhance delivery coordination, shipment accuracy, and cost avoidance.
• Mentored planning staff on safety procedures, material handling, and compliant product movement standards.
• Monitored stock levels, tracked drivers, and managed DOT hours to support reliable supply continuity.

• Directed inbound and outbound truck traffic to maintain fleet positioning to optimize revenue generation.
• Coordinated transfer drivers and mobile maintenance activities.

• Directed daily branch operations to maintain rental readiness, customer flow, and service consistency.
• Coordinated staff schedules, assignments, and coverage to support efficient front-line performance.
• Monitored fleet availability, reservation accuracy, and equipment turnover to reduce service delays.
• Resolved customer issues involving contracts, billing, and return conditions with professional follow-through.