Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Greg Findlay

Nha Trang, Vietnam,Khanh Hoa

Summary

A Passionate, Energetic & Strategic leader with extensive experience as a General Manager in five star luxury properties throughout Asia Pacific. With strengths in Sales & Marketing and Team Leadership, concept development with a creative eye for trends and adaptability to the ever changing demands & expectations of guests, I am able to continually exceed owner expectations by improving hotel performance results, with a focus on the latest technology trends and sustainability.

Overview

27
27
years of professional experience

Work History

General Manager

Six Senses Ninh Van Bay Resort & Spa
09.2024 - Current

Conde Naste, 2024 Top 11 Asia Resorts

HICAP Singapore - 2024 Resort Sustainability Award Winner

Pre Opening General Manager

Capella Taipei
03.2024 - 09.2024
  • Working closely with local ownership team and corporate office on project management, budgeting, design, purchasing, recruitment, revenue/marketing plan.
  • Positioning of the hotel on a critical path towards the scheduled opening date.

General Manager

Capella Tufu Bay
08.2021 - 02.2024
  • 190 Room Luxury Resort with 14 Villa’s, regarded as the number 1 resort in China and number 1 in Revpar for Hainan Island, multi award winning including awarded top 12 Resorts in Asia for Conde Naste Traveller Readers awards 2021, Conde Naste Gold List, 2022/2023, T&L 2022/23 - Outstanding GM and Top 50 hotels, China. CTrip Top 10 Hotel list in China
  • Top ranking hotel F&B for Buffet Breakfast, Best Chinese Restaurant and Western Restaurant in Sanya and number 1 Wedding Hotel
  • 2021/23 Hotel Budget was achieved and exceeded, colleague satisfaction was 99%

General Manager

St Regis Shanghai
02.2021 - 08.2021
  • 491 Room Luxury property in the heart of Jing an, including 49 1, 2, 3 bedroom serviced apartments 2021 Hotel Budget was achieved

General Manager

Makati Shangri La
09.2018 - 02.2021
  • To plan/implement refurbishment project of 696 rooms and 8 venue’s
  • Project member for the planning/Design/Concept work for 4 venue’s and redesign of guest room for the renovation of the hotel
  • To reposition hotel after refurbishment as lifestyle destination
  • Closed hotel and moth balled due to Covid situation and released all colleagues

General Manager

Westin Bund Center
11.2015 - 09.2018
  • To plan/implement refurbishment project of 570 rooms and 5 venue’s
  • To reposition hotel after refurbishment
  • Integration with Marriott International in October 2016
  • A key hotel revenue earner for Marriott Greater China

Pre Opening General Manager

W Hotel Beijing
01.2014 - 11.2015
  • Pre Opening Team
  • Recruitment, Owners Relationships, Purchasing
  • Design, Brand Standards, Training, Budgets, Sales & Marketing
  • Project Team Leadership and Interior Design coordination, Art Work, Styling procurement, Uniform Design
  • Opened Hotel on brand and on schedule

General Manager

W Hotel
08.2011 - 01.2014

Comp. Set Leader in Seoul with Park Hyatt

  • Voted Best Luxury Hotel 2012/13 (Korean Herald Readers)
  • Number 2 W Hotel Worldwide in Guest Satisfaction
  • Number 2 in Asia Pacific – Hygiene Audit Standards
  • Record Years in financial performance (ADR, GOP, Occ.)

Pre Opening General Manager

The Westin Siray Bay Resort & Spa
02.2009 - 08.2011
  • Pre Opening Team Latest International 5-star property in Phuket in the past 7 years
  • First Westin resort in Thailand and opened August 1
  • 2010 261 stylishly appointed rooms, suites with 18 pool villas
  • Facilities, Heavenly Spa, 6 food & beverage outlets, water sports, 6 outdoor pools, private beach

Pre Opening General Manager

Westin Auckland Lighter
10.2006 - 01.2009
  • Pre Opening Team
  • Established as the leading luxury hotel in New Zealand
  • Home of NZ Fashion Week
  • Pre-Opening/Opening GM
  • Opened the hotel on schedule, June 29th, 2007
  • Set up pre-opening team and completed pre-opening critical path, recruitment, marketing and operational requirements

General Manager

Sheraton Krabi Beach Resort
10.2003 - 10.2006
  • First 5-star international branded resort in Krabi
  • 246 rooms and suites
  • Situated on 10 hectares of land with a Mandara Spa, PADI Drive Centre, Conference Centre and large function MARQUEE
  • Voted Starwood Team of the Year – Thailand Tsunami Recovery
  • Hotel was number one in competitive set
  • Projects completed while there, included Dive Centre, Garden nursery, additional meeting rooms and a further pool and restaur

General Manager

Sheraton Bandara
10.2000 - 10.2003
  • 5-star corporate hotel, Balinese resort style
  • 220 rooms and suites, large gardens, spa and fitness centre, 3 restaurants and 2 bars, conference facilities
  • Business – 80% international market
  • Opened new Spa and hydrotherapy pools
  • Completed the opening of a new SPA complex and café in 2001
  • Was the top performer in its competitive set and was number 3 in the Jakarta market in REVPAR against fifteen 5-star hotels

Director of Sales and Marketing

Sheraton Mirage Port Douglas
09.1997 - 10.2000
  • 5-star resort hotel in Queensland, Comprising 294 hotel rooms and 110-2, 3 & 4 bedroom villas with an 18-hole golf course
  • Guests included Bill Clinton, United States President, the Chinese Premier, and many celebrities
  • Number 2 to GM in the hotel operation and responsible for the Sales & Marketing team
  • Major markets were Europe/USA and Australia
  • Resort was awarded Best Resort of Hotel by Australian Travel agents in 1999
  • Top 10 resorts, Asia/Pacific and Top 100 best hotels list in the world by Conde Naste Magazine
  • Previous: Hotel operations and regional sales roles for Sheraton in NZ.

Education

Business Diploma - Marketing

Bond University
Australia

Skills

  • Creative Concepts
  • Financial Acumen
  • Leadership and team building
  • Goal Orientated
  • Participative Leadership
  • Operations Management
  • Technology proficiency
  • Marketing expertise

Timeline

General Manager

Six Senses Ninh Van Bay Resort & Spa
09.2024 - Current

Pre Opening General Manager

Capella Taipei
03.2024 - 09.2024

General Manager

Capella Tufu Bay
08.2021 - 02.2024

General Manager

St Regis Shanghai
02.2021 - 08.2021

General Manager

Makati Shangri La
09.2018 - 02.2021

General Manager

Westin Bund Center
11.2015 - 09.2018

Pre Opening General Manager

W Hotel Beijing
01.2014 - 11.2015

General Manager

W Hotel
08.2011 - 01.2014

Pre Opening General Manager

The Westin Siray Bay Resort & Spa
02.2009 - 08.2011

Pre Opening General Manager

Westin Auckland Lighter
10.2006 - 01.2009

General Manager

Sheraton Krabi Beach Resort
10.2003 - 10.2006

General Manager

Sheraton Bandara
10.2000 - 10.2003

Director of Sales and Marketing

Sheraton Mirage Port Douglas
09.1997 - 10.2000

Business Diploma - Marketing

Bond University
Greg Findlay