Summary
Overview
Work History
Education
Skills
Timeline
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Greg Frazier

Oceanside,CA

Summary

Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues.

Overview

26
26
years of professional experience

Work History

Journeyman

Frazier Landscaping and Painting
Oceanside
01.2017 - 02.2024
  • Preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
  • Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
  • Identified potential issues or risks that could impact the successful completion of projects.
  • Coordinated with suppliers to procure necessary materials for projects within budget constraints.
  • Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
  • Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
  • Kept clients informed about progress status updates throughout the entire process.
  • Implemented corrective action plans when necessary due to unexpected delays or obstacles encountered during construction activities.
  • Adhered to budget, schedule and building codes to execute projects on time and maintain site safety..

Womens Shoe Sales/Assistant Manager

Nordstrom
San Diego
06.1998 - 10.2007
  • Greeted customers and provided product information.
  • Organized shoe displays in the store, making sure they were attractive and inviting.
  • Kept track of inventory levels and restocked items as needed.
  • Tracked shipments from vendors to ensure timely delivery of products.

Education

Bachelor of Science -

University of Phoenix
Tempe, AZ
07-2012

Skills

  • Incident Management
  • Hardware Installation
  • Data Recovery
  • Application support
  • IT Security Management
  • Help Desk Support
  • Network Administration
  • End-User Training
  • System Configuration
  • Disaster Recovery Planning
  • Technical Support
  • Customer Service
  • Software Installation
  • Systems Analysis
  • Performance Testing
  • Hardware diagnostics
  • User Support
  • Account Management
  • Issue Troubleshooting

Timeline

Journeyman

Frazier Landscaping and Painting
01.2017 - 02.2024

Womens Shoe Sales/Assistant Manager

Nordstrom
06.1998 - 10.2007

Bachelor of Science -

University of Phoenix

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Greg Frazier