Driving Skills. Customer Skills. Employee Management. Self-motivated. Authorized to work in the US for any employer
Diligent with solid background in safely transporting passengers to their destinations. Known for punctuality and maintaining clean, organized vehicle. Demonstrated excellent communication and navigation skills.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Shuttle Driver
Val Ward Cadillac Inc
07.2023 - 02.2025
Drove customers cars after they were repaired back to their homes.
Picked customers cars up for repairs as needed.
Maintained cleanliness and organization of shuttle vehicle to enhance customer experience.
Assisted with vehicle logistics, optimizing routes to improve efficiency and reduce wait times.
Conducted routine inspections of shuttle vehicle, identifying maintenance needs proactively.
Provided exceptional customer service by addressing inquiries and ensuring satisfaction during transportation.
Operated with safety and skill to avoid accidents and delays.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
Communicated effectively with service staff to coordinate pick-up and drop-off schedules.
Inventory Control Manager/Detail Shop Manager
Luther Cadillac
11.2018 - 05.2021
Service lane coordinator brought customers vehicles in and out of the shop for repairs. Cleaned the service isle.
Detail shop manager coordinated all vehicle cleaning and detail of used and new inventory.
Communicated with sales staff and management on when and where their inventory was and would be available.
Inventory Control Manager accepted all new car inventory and coordinated pickup at rail yard of new car inventory.
Strip and clean all new car inventory and get ready for lot.
Total lot control of inventory.
Analyzed inventory discrepancies and developed corrective action plans for resolution.
Improved inventory accuracy by implementing a robust and accurate account a inventory.
Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
Managed team of Seven personnel focused on providing expert detailing services to assure satisfied customers.
Rural Mail Carrier
Post Office USPS
12.1983 - 07.2018
Delivery of customers mail
Delivered mail efficiently across designated rural routes, ensuring timely service to all customers.
Managed daily route planning to optimize delivery schedules and minimize delays.
Resolved customer inquiries and complaints promptly, enhancing overall satisfaction with postal services.
Implemented process improvements that streamlined operations and increased delivery efficiency.
Monitored vehicle maintenance needs, ensuring reliable transportation for daily mail routes.
Developed strong relationships with rural customers through consistent communication and exceptional service quality.
Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Followed safety protocols and regulations while driving, upholding professional service reputation.
Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
Delivered mail and packages efficiently across designated rural routes.
Maintained accurate records of deliveries and customer interactions.
Ensured compliance with postal regulations and safety protocols.
Managed time effectively to meet delivery schedules consistently.
Provided exceptional customer service, addressing inquiries and concerns promptly.
Implemented process improvements for enhanced delivery efficiency.
Caterer
Custom Catering
01.1980 - 06.1994
Coordinated catering events, ensuring seamless execution of services and client satisfaction.
Developed and maintained relationships with local vendors to source high-quality ingredients.
Managed inventory control, optimizing supply usage and minimizing waste during events.
Trained and mentored junior staff in food preparation and customer service standards.
Collaborated with clients to customize menus that aligned with their preferences and dietary needs.
Implemented efficient workflows that enhanced overall team performance during high-volume events.
Provided friendly, courteous service to create memorable moments for guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Coordinated logistics, including food preparation, transportation, and setup for large-scale functions.
Commercial Janitorial Cleaner
Bid on Princeton Post Office
01.1980 - 12.1983
Conducted thorough cleaning of commercial spaces, ensuring high standards of hygiene and cleanliness.
Utilized specialized cleaning equipment and chemicals to maintain optimal facility conditions.
Developed customized cleaning plans tailored to client needs and facility requirements.
Established strong client relationships through consistent communication and exceptional service delivery.
Evaluated cleaning processes regularly, identifying areas for improvement to enhance operational efficiency.
Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
Refilled soap dispensers and air fresheners in bathrooms.
Education
High school diploma -
Princeton High School
Princeton, MN
05.1976
Skills
Logistics and delivery expertise
Efficient route navigation
Customer support
Professional shuttle driver
Proficient in English
Safe driving practices
Commercial van driver
Accomplishments
Achieved the rebuild of the detail department by completing the take over of the department and revamping and reorganizing it with accuracy and efficiency.
Achieved community results through effectively helping bring members of the community together at all levels. while allowing all individuals to voice their concern's and be heard.
Collaborated with Princeton Police Chief in the development of Operating budget and oversee the department.
Collaborated with all community boards or city departments in the operation of their specific oversite and assist them when needed to help them achieve there desired goals.
Catered a fly in event at the Princeton Airport for 5000 people on two days. Successfully completing the event with accuracy and efficiency.
Certification
Driver's License
Languages
English
Full Professional
Timeline
Shuttle Driver
Val Ward Cadillac Inc
07.2023 - 02.2025
Inventory Control Manager/Detail Shop Manager
Luther Cadillac
11.2018 - 05.2021
Rural Mail Carrier
Post Office USPS
12.1983 - 07.2018
Caterer
Custom Catering
01.1980 - 06.1994
Commercial Janitorial Cleaner
Bid on Princeton Post Office
01.1980 - 12.1983
High school diploma -
Princeton High School
Additional Information
Served on many civic and community organizations while in our community in Princeton Minnesota before retiring to Fort Myers
Member of the Chamber Of Commerce
Member of the JayCees and Past President
Member of the Princeton Rotary Club
Charter Member of the Princeton Knights Of Columbus
Elected City Council member 4-4 year terms City of Princeton Minnesota
Elected City Mayor 2-2 year terms City of Princeton Minnesota