Greg Gardner
Wheat Ridge,CO
Summary
Professional mechanic with hands-on experience in diesel engine maintenance and repair. Skilled in diagnostics, troubleshooting, and preventative maintenance. Strong collaboration with team members to ensure efficient operations and adapt to changing needs. Known for reliability, technical expertise, and achieving results in high-pressure environments.
Overview
19
19
years of professional experience
Work History
Amazon Delivery Assosiate
GHG Transportation LLC
06.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
RETAIL SALES ASSOCIATE
Solace Meds
06.2020 - 05.2024
- Provided exceptional customer service and resolved issues to ensure customer satisfaction
- Managed inventory and restocked shelves to maintain organized and attractive store appearance
- Utilized product knowledge to drive sales and meet or exceed sales targets
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
GROWER
Nature's Herb and Wellness Center
05.2019 - 11.2019
- Managed extensive nursery operations, including irrigation systems and pest control
- Developed crop rotation plans to maximize yield and minimize soil depletion
- Coordinated effectively with sales representatives to forecast crop availability accurately and meet customer demands consistently.
- Developed effective pruning strategies, leading to healthier plants with increased fruit set and yields.
- Enhanced crop yield by utilizing advanced growing practices and maintaining optimal environmental conditions.
- Utilized integrated pest management strategies that minimized pesticide use while ensuring optimal crop protection from pests and diseases.
INSTALLATION TECHNICIAN
Dish Network
07.2018 - 03.2019
- Installed and configured hardware and software, troubleshooting as needed for clients' systems
- Delivered excellent customer service, offering support and training during installations
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
CUSTOMER SERVICE REP
Comcast
08.2017 - 03.2018
- Handled high volume of customer inquiries with professionalism and efficiency
- Resolved customer complaints and issues in a timely manner to ensure satisfaction
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
TEAM LEAD-DIRECT CARE SERVICE PROFESSIONAL
Help at Home
08.2015 - 06.2017
- Led a team of direct care professionals in providing exceptional client support
- Developed and implemented training programs for staff to enhance skills and efficiency
- Conducted regular team meetings to ensure communication and collaboration among team members
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
NURSERY MERCHANDISER
Lowes
05.2016 - 08.2016
- Provided exceptional service in a fast-paced retail environment, exceeding customer expectations
- Successfully implemented seasonal displays to drive sales and create an appealing shopping experience
- Utilized strong visual merchandising skills to enhance product presentation and customer engagement
BEHAVIORAL SUPPORT TECHNICIAN
ARK of the Ozarks
09.2013 - 12.2014
- Implemented behavior support plans to promote positive behaviors and decrease challenging behaviors
- Provided support and coaching to individuals with emotional and behavioral challenges
- Documented behavioral data and progress notes to track client growth and development
- Delivered evidence-based behavior curricula to students while maintaining high levels of behavioral and academic expectations for students.
- Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload.
- Collaborated closely with special education staff to ensure appropriate accommodations were provided for students with disabilities.
- Facilitated peer mediation sessions to resolve conflicts among students and promote a positive social atmosphere.
CASHIER
Midwest Petroleum
01.2013 - 07.2013
- Skilled in accurately processing cash and credit card transactions at point of sale
- Proficient in providing exceptional customer service in a fast-paced retail environment
- Experienced in resolving customer complaints and issues in a professional and timely manner
- Demonstrated ability to balance cash register and reconcile daily sales transactions accurately
DIESEL MECHANIC
US Army
07.2005 - 05.2013
- Diagnosed and repaired mechanical issues with diesel engines in a timely manner
- Conducted routine maintenance services to ensure optimal performance and longevity of equipment
- Utilized diagnostic tools to troubleshoot and recommend solutions for complex engine problems
- Collaborated with team members to strategize and implement efficient repair techniques on vehicles
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Education
Associate of Arts -
Ozarks Technical Community College
Springfield, MO05.2015
Skills
- Efficient in sorting and organizing for efficient distribution
- Vehicle Maintenance
- Problem-Solving
- Teamwork and Collaboration
- Dependable and reliable
- Time management
- Attention to detail
- Organization
- Safety awareness
- Adaptability
- Problem-solving
- Communication
Timeline
Amazon Delivery Assosiate
GHG Transportation LLC
06.2024 - Current
RETAIL SALES ASSOCIATE
Solace Meds
06.2020 - 05.2024
GROWER
Nature's Herb and Wellness Center
05.2019 - 11.2019
INSTALLATION TECHNICIAN
Dish Network
07.2018 - 03.2019
CUSTOMER SERVICE REP
Comcast
08.2017 - 03.2018
NURSERY MERCHANDISER
Lowes
05.2016 - 08.2016
TEAM LEAD-DIRECT CARE SERVICE PROFESSIONAL
Help at Home
08.2015 - 06.2017
BEHAVIORAL SUPPORT TECHNICIAN
ARK of the Ozarks
09.2013 - 12.2014
CASHIER
Midwest Petroleum
01.2013 - 07.2013
DIESEL MECHANIC
US Army
07.2005 - 05.2013
Associate of Arts -
Ozarks Technical Community College
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