Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Greg Gephart

Medford,OR

Summary

Dynamic network and systems engineering leader with a strong track record in managing large-scale infrastructure projects and cultivating high-performing teams. Expertise in aligning technology initiatives with business objectives through strategic planning and process optimization. Notable achievements include delivering enterprise solutions that enhance operational efficiency and drive success across organizations of all sizes. Committed to leveraging technical acumen to support future growth and innovation.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

IT Systems Administrator Manager

Dutch Bros Coffee
Grants Pass, OR
02.2023 - Current

• Led a team of five engineers to enhance the performance and reliability of critical HQ infrastructure.

• Designed and implemented core infrastructure for a new 140,000 sq. ft. ft. Arizona HQ office.

• Assisted the team with the upgrade of Grants Pass HQ infrastructure with new Cisco Catalyst switches, and Meraki access points.

• Drove budgeting and prioritization for IT initiatives with senior management.

• Key stakeholder in facilitating the discovery process for the migration from G Suite to M365.

IT Systems Administrator II

Dutch Bros Coffee
Grants Pass, OR
04.2022 - 02.2023

• Designed scalable IT infrastructure for over 400 retail locations, with plans to expand to 1,000+ by 2029.
• Implemented Palo Alto Panorama and upgraded Microsoft Servers to enhance security and reliability.
• Developed a virtual test environment using GNS3 and VMware, improving the reliability of infrastructure upgrades.

Senior Professional Services Engineer

Kelley Connect
Medford, OR
10.2018 - 04.2022

• Collaborated with diverse clients to design and implement critical network components, enhancing reliability and availability.
• Led a comprehensive network and firewall infrastructure refresh for a retail client, impacting over 30 locations.
• Architected and deployed new switching and routing infrastructure for a regional lumber client, optimizing connectivity across multiple campuses.
• Developed senior-level architecture for network monitoring, integrating over 150 Sophos firewalls for streamlined management.

Senior Network/Systems Engineer

OlsonWorks, Inc.
Pleasanton, CA
03.2016 - 10.2018

• Collaborated with cross-functional teams to enhance network redundancy and reliability for critical components.
• Implemented and supported enterprise-level Windows systems, improving infrastructure growth and server uptime.
• Designed and executed VMware ESXi server architectures, facilitating high availability and operational efficiency.

Senior Network/Systems Engineer

eTrigue, Inc.
San Jose, CA
01.2013 - 01.2016

• Provided architecture and senior-level support for SaaS enterprise systems, enhancing uptime by 65% year over year.
• Collaborated with security organizations to maintain PCI compliance for over 350 global customers.
• Designed and implemented multiple ISP connections using BGP, improving network efficiency and availability.

Director, Technical Services

Tru Technical Partners
Campbell, CA
01.2012 - 01.2013

• Led a team of six engineers to support 750 endpoints across 30+ diverse customers.
• Collaborated with Sales to onboard five new customers, enhancing business growth.
• Increased engineer efficiency by 40% through standardized support processes.
• Architected a scalable business continuity offering, boosting revenue opportunities.

Earlier Roles

01.2004 - 01.2012
  • Accuray, 3PAR, Nexus Integration, Kyphon. Details of work experience are available upon request.

Education

Master of Science - Business Administration

Suffield University
06-2001

Bachelor of Science - Computer Science

Suffield University
06-1998

Skills

  • Network architecture and security
  • Infrastructure design and deployment
  • Azure
  • M365
  • VMware
  • Cisco
  • Sophos
  • Process optimization and automation
  • Project and team management
  • High availability and disaster recovery

Certification

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Design Professional (CCDP)
  • Cisco Certified Internetwork Professional (CCIP)
  • Cisco Certified Voice Professional (CCVP)
  • Cisco Unity Support Specialist (CUSS)
  • Cisco Certified Security Professional (CCSP)
  • Cisco Certified Wireless Professional (CCNP Wireless)
  • Microsoft Certified Systems Engineer (MCSE)
  • Sophos Certified Architect (Central, XG/XGS Firewall)
  • Sophos Certified Engineer (Central, XG/XGS Firewall)
  • Ekahau Certified Solutions Engineeer (Wireless LAN Design and Troubleshooting)

Timeline

IT Systems Administrator Manager

Dutch Bros Coffee
02.2023 - Current

IT Systems Administrator II

Dutch Bros Coffee
04.2022 - 02.2023

Senior Professional Services Engineer

Kelley Connect
10.2018 - 04.2022

Senior Network/Systems Engineer

OlsonWorks, Inc.
03.2016 - 10.2018

Senior Network/Systems Engineer

eTrigue, Inc.
01.2013 - 01.2016

Director, Technical Services

Tru Technical Partners
01.2012 - 01.2013

Earlier Roles

01.2004 - 01.2012

Master of Science - Business Administration

Suffield University

Bachelor of Science - Computer Science

Suffield University

References

References available upon request.
Greg Gephart