Greg Gober

Refigeration Service Technician

Hussmann Refrigeration

05.2009 - Current

Served as a mentor to junior technicians, sharing knowledge and best practices in refrigeration servicing techniques.
Contributed to business growth by identifying new sales opportunities during routine maintenance visits.
Enhanced customer satisfaction by swiftly diagnosing and repairing refrigeration system issues.
Reduced equipment downtime by conducting regular preventive maintenance on commercial refrigeration systems.
Troubleshot control systems effectively, reducing the need for costly and time-consuming equipment replacement.
Upheld high standards of professionalism through punctuality, courtesy, and attention to detail during client interactions.
Assisted in inventory management by keeping track of necessary parts and tools for efficient job completion.
Provided exceptional customer service through clear communication and prompt response to service requests.
Established positive relationships with vendors, ensuring access to quality replacement parts at competitive prices when needed.
Optimized workspace organization, resulting in minimized delays due to misplaced or unavailable tools during projects.
Supported colleagues in troubleshooting challenging technical problems, leading to faster resolution times.
Increased workplace safety by adhering to company guidelines and OSHA regulations during all repair work.
Maintained detailed service records to ensure accurate tracking of equipment performance and service history.
Collaborated with team members to complete complex repairs in a timely manner, minimizing disruptions for clients.
Performed predictive, preventive, and corrective maintenance on diverse systems.
Satisfied customer needs on every call with knowledgeable service and quick responses.
Maintained safety standards by using appropriate protective gear and adhering to best practices.