Greg Green
Dallas,TX
Summary
Versatile professional with a proven track record in enhancing customer satisfaction and streamlining operations, notably at Fairfield Marriott. Skilled in vendor negotiation and problem-solving, adept at fostering client relationships and executing transactions with precision. Achieved significant improvements in guest experience and operational efficiency through innovative strategies and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Guest Service Agent
Fairfield Marriott
08.2020 - 10.2021
- Collaborated with housekeeping staff to ensure timely room availability and optimal guest experience.
- Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
- Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
- Balanced cash drawer accurately at the end of each shift, ensuring accountability for all transactions processed during work hours.
Office Assistant
Grambling State University
08.2017 - 02.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Sales Consultant
CarMax
11.2021 - 12.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Customer Service Coordinator
Tj Maxx Dept Store
01.2023 - 05.2024
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Real Estate Agent
Coldwell Banker Group One Realty
05.2024 - 11.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Bachelor of Science - Marketing
Grambling State University
Grambling, LA12-2022
Skills
- Problem-solving skills
- Credit and cash payments
- Hospitality services
- Oral and written communications
- Vendor negotiation
Certification
- Real Estate Salesperson License - Louisiana Real Estate Commission.
Timeline
Real Estate Agent
Coldwell Banker Group One Realty
05.2024 - 11.2024
Customer Service Coordinator
Tj Maxx Dept Store
01.2023 - 05.2024
Sales Consultant
CarMax
11.2021 - 12.2022
Front Desk Guest Service Agent
Fairfield Marriott
08.2020 - 10.2021
Office Assistant
Grambling State University
08.2017 - 02.2020
- Real Estate Salesperson License - Louisiana Real Estate Commission.
Bachelor of Science - Marketing
Grambling State University
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