Greg Green
Dallas,TX
Summary
Highly skilled and results-driven individual with extensive experience in management. Proven ability to lead and impact business outcomes and deliver excellence for customers. Adept at collaborating with cross-functional teams, including product and tech, to develop groundbreaking features and products. Strong communicator with excellent attention to detail and an exceptional ability to influence at all levels of an organization. Experienced in identifying process inefficiencies, resolving issues, mitigating risks, and developing comprehensive process documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Manager
Bridge Property Management
08.2024 - Current
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
Licensed Real Estate Agent
Coldwell Banker Group One Realty
03.2024 - 11.2024
- Advise clients on current market conditions, property values, and investment opportunities to help them make informed buying, selling, or leasing decisions.
- Market residential and commercial properties through various channels, including online listings, social media, and open houses.
- Conduct property showings, provide tours, and highlight the features and benefits of each property to prospective buyers and renters.
- Negotiate terms of sale or lease agreements on behalf of clients, ensuring the best possible outcome.
- Prepare contracts, agreements, and necessary paperwork for real estate transactions.
- Maintain an active client base, providing personalized service and follow-up to ensure high satisfaction and referrals.
- Collaborate with mortgage lenders, home inspectors, appraisers, and other professionals to facilitate smooth closings.
Lead Customer Service Representative
Tj Maxx Dept Store
01.2023 - 05.2024
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers..
- Managed a team of customer service representatives, consistently achieving performance targets and goals.
- Actively participated in interdepartmental projects aimed at improving overall organizational effectiveness.
Sales Consultant
CarMax
11.2021 - 12.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Front Desk Receptionist
Fairfield Marriott
08.2020 - 10.2021
- Collaborated with housekeeping staff to ensure timely room availability and optimal guest experience.
- Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
- Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
- Balanced cash drawer accurately at the end of each shift, ensuring accountability for all transactions processed during work hours.
- Maintain up-to-date knowledge of room availability, hotel promotions, and special events.
Office Assistant
Grambling State University
08.2017 - 02.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
Education
Bachelor of Science - Marketing
Grambling State University
12-2022
Skills
- Client Relationship Management: Excellent at building trust and rapport with clients, leading to repeat business and referrals
- Contract Negotiation: Skilled in drafting and reviewing real estate contracts, handling contingencies, and facilitating smooth closings
- Scheduling & Appointment Management: Proficient in using scheduling software to manage appointments and meetings
- Customer Service Excellence: Strong interpersonal skills with a focus on delivering a positive guest or client experience
Certification
- Real Estate Salesperson License - Louisiana Real Estate Commission.
Timeline
Leasing Manager
Bridge Property Management
08.2024 - Current
Licensed Real Estate Agent
Coldwell Banker Group One Realty
03.2024 - 11.2024
Lead Customer Service Representative
Tj Maxx Dept Store
01.2023 - 05.2024
Sales Consultant
CarMax
11.2021 - 12.2022
Front Desk Receptionist
Fairfield Marriott
08.2020 - 10.2021
Office Assistant
Grambling State University
08.2017 - 02.2020
Bachelor of Science - Marketing
Grambling State University
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