Greg Hamed
Dayton
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
23
23
years of professional experience
Work History
Director of Operations
Scott Thomas Furniture
05.2021 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
Area Coach
Frisch’s Big Boy
01.2018 - 05.2021
- Specializing in waste reduction and profit management. Offering a high energy level, business maturity and proven performance in reversing distressed operations and enhancing visibility in the marketplace
Regional Manager
Hooters of America
01.2016 - 01.2018
- As a region in 2017, turned a profit on the TCI line while increasing sales over prior year
- Region leading entire company in 2018 same store sales increase over prior year with sales 8.5% over budget
- Top ranked RM in the company in 2018 by HOA scorecard
Management
Carrabba’s Italian Grill
01.2012 - 01.2015
- Efficiently involved in all aspects of operations from the top line of the P and L to the cash flow line
- Support, enforce, and follow-through on communication instructions and directions from the home office to the restaurant
Supervisor
Arby’s Restaurant Group
01.2010 - 01.2012
- Oversaw 24 hour unit
- Recruit and develop internal management candidates to help maximize brand savings on management salaries
- Achieved 62% team turnover in 2011 through accountability and flexing of leadership styles to reach all team members
Director of Operations/Multi-Unit Operating Partner
RUBY TUESDAY RESTAURANTS, Inc.
01.2002 - 01.2010
- Oversaw 12 Ruby Tuesday Restaurants ensuring that the restaurants and management teams are creating a positive work environment, achieving purpose and standards, and meeting financial objectives
- Coach and direct General Managers in the personnel process for managers in training as well as development, coaching and discipline of assistant managers
- Awarded Multi-Unit Operator of the Year
Education
Bachelor of Arts - Communications And Human Resources
THE OHIO STATE UNIVERSITY
Columbus, OH01.2002
Skills
- Cost analysis and savings
- Revenue generation
- Client account management
- Business forecasting
- Strategic planning and execution
Timeline
Director of Operations
Scott Thomas Furniture
05.2021 - Current
Area Coach
Frisch’s Big Boy
01.2018 - 05.2021
Regional Manager
Hooters of America
01.2016 - 01.2018
Management
Carrabba’s Italian Grill
01.2012 - 01.2015
Supervisor
Arby’s Restaurant Group
01.2010 - 01.2012
Director of Operations/Multi-Unit Operating Partner
RUBY TUESDAY RESTAURANTS, Inc.
01.2002 - 01.2010
Bachelor of Arts - Communications And Human Resources
THE OHIO STATE UNIVERSITY
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