Greg Jinkerson
Saint Charles,MO
Summary
Always a team first mentality with a natural ability to communicate and lead. I enjoy problem solving and bringing unique solutions to complex problems. I work best in a team but am not afraid to take on projects alone. I'm eager to start my professional career and am a fast learner. Working with people is never a problem and I get along with everyone with ease. I am a valuable asset to those I work with. In every new endeavor I grow. My two most useful skills are my flexible and patient personality and my reliability.
Overview
10
10
years of professional experience
Work History
Shift Lead/Budtender
Hippos Marijuana Dispensary
Chesterfield, MO
11.2021 - Current
- Perform opening duties, key holder, and follow all compliance
- Count drawers down and maintain cash integrity
- Handle all calls, complaints, and questions professionally and with customer service in mind
- Coordinate daily efforts, promotions, and sales
- Perform retail managerial duties
- Keep dispensary clean/daily duties
- Maintain high level of excellence
- Handled cash register transactions accurately while providing excellent customer service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Checked orders for quality and completeness.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Ensured that all safety protocols were followed at all times.
- Evaluated employee performance, delivering individualized feedback and praise.
- Assisted in the training of new employees.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Stock and keep inventory stocked
- Receive all deliveries.
- Created weekly staff schedules to ensure adequate coverage.
- Improved daily operational plans, developed production schedules and optimized task flow.
Assistant Manager
Arch Apparel
St. Louis, MO
03.2021 - 08.2021
- As an assistant manager at Arch, I was responsible for opening and closing procedures depending on the shift
- Maintaining inventory, keeping the store clean, and engaging with customers was most of the time
- It was a typical retail job with all of its duties.
Personal Care Advocate
Express Scripts
St. Louis, MO
09.2020 - 03.2021
- Handle calls from patients and customers
- Work in a fast-paced environment
- Provide excellent customer service
- Solve problems and answer questions patients and customers have
- Ensuring correct medications are sent out in a timely manner
- Navigate the user interfaces and basic knowledge of medical privacy laws.
Lead Concierge
The Gatesworth
St. Louis, MO
01.2014 - 07.2018
- Ability to grow into leadership roles
- Concierge Supervisor to all staff and residents
- Interact with and provide exceptional customer service to residents and family
- Position of extreme trust
- Schedule employees
- Coordinate events/setting up and tearing down equipment
- Handle all problems that arise, often unique, requiring tactical thinking
- Be a leader, be reliable.
- Oversaw maintenance of equipment used by the concierge team.
- Provided technical support related to computer systems used by the concierge team.
- Updated job knowledge by participating in educational opportunities.
- Built and maintained productive relationships with employees.
Education
Bachelor's - Mass Communications
Lindenwood University
05.2017
Skills
- Customer Service Expert
- Microsoft Office
- Expert in communications
- Cash Handling
- Marketing
- Management
- Public Relations
- Event Planning
- Administrative Experience
- Research
- Public Speaking
- Leadership
- Presentation Skills
- Team oriented
- Natural leader
- Technologically competent
- Strong interpersonal skills
- Able to handle stressful situations calmly
- Make quick decisions
- Able to handle multiple projects
- Problem solver
- Coachable and able to teach
- Operations Management
- Regulatory Compliance
- Equipment Troubleshooting
- Client Support
- Staff Supervision
- Problem-Solving
Personal Information
Willing To Relocate: Anywhere
Timeline
Shift Lead/Budtender
Hippos Marijuana Dispensary
11.2021 - Current
Assistant Manager
Arch Apparel
03.2021 - 08.2021
Personal Care Advocate
Express Scripts
09.2020 - 03.2021
Lead Concierge
The Gatesworth
01.2014 - 07.2018
Bachelor's - Mass Communications
Lindenwood University
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