GREGORY JOHNSON
Castlewood,VA
Summary
Skilled Distribution Manager offering advanced skills in managing distribution processes, organizing storage systems and maintaining records to meet ever-changing demands. Forecasts demands to understand peak needs and maintain ideal team and resource levels.
Overview
29
29
years of professional experience
Work History
Senior Operations Manager(North East Region
Advance Auto Parts Distribution Center
03.2022 - 04.2024
- Oversaw workforce management planning, volume predictions and capacity planning.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices. Managed employee-related issues encompassing labor, turnover and diversity. Led recruiting an hiring efforts to staff multiple facilities. Successfully staffed those operations in less than 6 months
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
- Boosted employee retention rates through the development of a positive work culture, fostering teamwork, open communication, and professional growth opportunities.
- Managed complex projects from concept to completion, ensuring on-time delivery within budget constraints.
- Provided leadership for continual management and employee training initiatives.
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
- Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
- Streamlined operations workflows, resulting in significant time and resource savings by identifying and eliminating process bottlenecks.
- Established strong relationships with key stakeholders, ensuring alignment of operations with overall business objectives.
- Optimized company's distribution network, resulting in faster delivery times and improved customer satisfaction.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Dry Warehouse Operations Manager
KVAT Food Stores Inc.
01.2006 - 12.2021
- Responsibilities included all daily operations for the Dry Grocery Warehouses. This included all employees schedules, training, payroll, safety, damage, inbound/outbound order accuracy, and all disciplinary processes
- Schedules for all inbound and outbound deliveries for 2 facilities consistently housing over 3 million case inventory levels. This inventory included Pharmaceutical items as well.
- Management and controlling of a large labor budget and supply costs.
- Managing all Customer Service Operations for the entire distribution operation.
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
- Ensured compliance with federal regulations regarding hazardous materials handling procedures when applicable within the warehouse setting.
- Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
- Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
- Worked closely with third-party logistics providers to secure cost-effective shipping solutions for outgoing orders.
- Assisted in budget development by providing accurate forecasts of expected expenses related to staffing, equipment maintenance, and facility upgrades.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reviewed established business practices and improved processes to reduce expenses.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Tracked production and quality control systems to proactively identify deficiencies.
- Developed and maintained knowledgeable and productive team of employees.
Distribution Systems Analyst
KVAT Stores Inc.
03.2003 - 01.2006
- Responsibilities included developing, maintaining, and troubleshooting all distribution systems. Those systems were warehouse management systems, voice selection, and logistics systems.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Streamlined processes for improved productivity through thorough systems analysis and optimization.
- Initiated process improvement initiatives that led to cost savings while maintaining high-quality output standards.
- Mentored junior analysts on best practices in systems analysis techniques, contributing to their professional growth.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
Shipping Supervisor
KVAT Food Stores Inc.
01.1998 - 03.2003
- Effective employee Manager - Built respect and trust across entire team of over 150 associates.
- Responsibilities included daily outbound operations, customer billing, departure schedules, order selection, forklift work, loading and securing customer orders.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Inspected loading operations for improvements in efficiency and safety.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
Distribution Auditor
KVAT Food Stores Inc.
02.1995 - 01.1998
- Responsible for planning and creating audit schedules for 7 large scale facilities.
- Created efficient practices to audit midstream and avoid critical failures.
- Responsible for audits of department financial records.
- Maintaining and assuring accuracy standards for all outbound customer orders for the entire distribution center.
Education
Business
King College
Bristol, TNHigh School Diploma - undefined
Castlewood High School
Castlewood, VA06.1986
Skills
- Distribution management
- Process improvements
- Cost control
- Performance evaluations
- Customer relations
- Operational oversight
- Safety monitoring
- Forecast demand
- Storage system management
- Customer Service Management
- Strategic planning
- Freight control
- Productivity improvement
- KPI reporting
- Operational excellence
- Cost reduction
- Technology integration
- Business planning
Awards
Distribution Excellence Award- 2009, Distribution Excellence Award - 2010, Distribution Excellence Award - 2011, Distribution Excellence Award - 2012, Teamwork Excellence Award - 2012, Distribution Excellence Award - 2013, Distribution Excellence Award - 2016, Distribution Excellence Award - 2016, Distribution Excellence Award -2017
ADDITIONAL INFORMATION
- Served as Chairman of the Board for our KARE Fund 2006-2019
- Served as Chairman of our Taskforce for Company Improvement 2008-2012
Timeline
Senior Operations Manager(North East Region
Advance Auto Parts Distribution Center
03.2022 - 04.2024
Dry Warehouse Operations Manager
KVAT Food Stores Inc.
01.2006 - 12.2021
Distribution Systems Analyst
KVAT Stores Inc.
03.2003 - 01.2006
Shipping Supervisor
KVAT Food Stores Inc.
01.1998 - 03.2003
Distribution Auditor
KVAT Food Stores Inc.
02.1995 - 01.1998
High School Diploma - undefined
Castlewood High School
Business
King College
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