Detailed claims processor with several years of experience investigating claim information for correctness. Trustworthy teammate with benefit knowledge and rapport-building skills. Noted for thoroughness and ethical customer service.
Overview
7
7
years of professional experience
Work History
Claims Processor
VSP Vision Care
Columbus
10.2024 - 04.2026
Processed claims for vision care services efficiently and accurately.
Communicated with clients to gather information and clarify claim details.
Ensured proper coding of claims in accordance with industry standards.
Assisted in training new staff on claims processing procedures and systems.
Verified claim data correctness in preparation for processing.
Senior Technician
Luxottica Optical Manufacturing
Columbus
04.2021 - 10.2024
Operated machinery for optical lens production and quality assurance.
Maintained equipment to ensure optimal performance and safety standards.
Collaborated with team members to streamline manufacturing processes.
Conducted routine inspections to identify maintenance needs and resolve issues.
Implemented safety protocols to promote a safe working environment.
Monitored inventory levels of materials and components for production efficiency.
Documented production activities and maintained accurate records for compliance.
Conducted regular preventive maintenance inspections on equipment to detect potential problems before they occurred.
Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
Pallet Builder
JCPenney
Columbus
08.2019 - 03.2021
Constructed pallets using wood and plastic materials for efficient storage.
Inspected materials to ensure quality standards were met for production.
Operated forklift to transport pallets to designated warehouse areas safely.
Collaborated with team members to maintain a clean and organized workspace.
Followed safety protocols to minimize risks during pallet building operations.
Assisted in training new employees on proper pallet construction techniques.
Maintained cleanliness of work area by sweeping floors and disposing of waste materials in proper receptacles.
Adhered to company policies and procedures while on the job.