Greg Kelly
Edgewood,Washington
Summary
Senior Manager in Human Resources with experience supporting global businesses and both technical and non-technical client groups. Champion of people analytics and utilizing data to optimize organizational design and influence company culture. Collaborative strategic business partner with business executives and senior leadership teams.
Win-win approach and “can-do” attitude with creative and analytical problem solving skills. Proven success across a wide-range of human resource functions: Global talent management, global human resources business partnering, human resources information system management, program management, and total rewards operations.
Passion for and expertise in developing business leaders and influencing management culture. Demonstrated success in applying GROW and STEPPA coaching models, Korn Ferry Leadership Architect and 360, application of scientific method within human resources functions, Enneagram personality test application, and Myers–Briggs Type Indicator test application.
Overview
10
10
years of professional experience
Work History
Senior Manager, Human Resources
LivePerson
02.2023 - Current
- Manager of global center of excellence (COE) teams including People Analytics and Operations and Global Employee Benefits as well as Americas and Asia-Pacific Human Resources Business Partner teams. Span of control includes C-suite company leadership and direct employee support in 10+ countries.
- Strategic leader on the global Diversity, Equity, Inclusion, and Accessibility (DEIA) council. Driver in developing company-wide DEIA goals. Owner of DEIA policy language compliance.
- Responsible for global and regional employment policy development, application, and compliance. Maintains close relationship with internal and external legal counsel per jurisdiction.
Principal Human Resources Business Partner
LivePerson (Global Revenue)
06.2022 - 02.2023
- Partnered with Chief Revenue Officer and global revenue leadership team to define, develop, and manage global people strategy.
- Defined, implemented, and automated standard people metrics to best assess organization health and performance management across all revenue generating and support functions in all regions.
- Facilitated leadership meetings regarding talent management, succession planning, and goal setting for entire revenue organization.
- Collaborated with legal, sales enablement, and revenue recognition teams to develop sales incentive plans which aligned to latest company goals and reinforced desired behavior from sales representatives, account managers, and customer success personnel.
Senior Human Resources Business Partner
LivePerson (Global Product & Technology)
12.2021 - 06.2022
- Partnered with Chief Technical Officer and global product and technology leadership team to execute global HR strategy driving organization design, people development, and compensation equity.
- Drove the creation of technical people metrics including critical employee identification, promotion readiness, and predictive attrition signals.
- Led the organization through multiple large-scale workforce movement initiatives and maintained compliance across multiple domestic and international legal jurisdictions.
Senior Human Resources Business Partner
Amazon Advertising (Global Creative Services)
04.2020 - 12.2021
- Responsible for 2000+ person global organization which managed Amazon's Order Management System (OMS), self-service applications for creative services, and various front-end products. Remit included oversight of HR functions within United States, Canada, United Kingdom, and India.
- Partnered with Global Director of Campaign and Creative Services and the global leadership team to advance the strategic direction of talent management across regions and functions (technical and non-technical).
Human Resources Business Partner
Amazon Advertising ( Ad Product & Technology)
04.2020 - 03.2021
- Responsible for 500+ person global organization which implemented big data advertising systems and surfaced key performance indiciators for top tier advertisers. Remit included oversight of HR functions within United States, Canada, and United Kingdom.
- Partnered with Global Vice President of Advertising Insights and Performance and the global advertising technical leadership team to advance the strategic direction of talent management across regions and functions.
Global Human Resources Program Manager
Amazon (Global Talent Management)
06.2017 - 04.2020
- Responsible for end-to-end global program management for key talent processes. Launched programs across 20+ countries directly impacting more than 100,000 employees.
- Reported progress and made recommendations to Head of People and various HR leaders across corporate functions.
- Created programs which radically simplified employee performance reviews and ethically accelerated underperformance management.
Talent Management Specialist
Amazon (Global Talent Management)
07.2016 - 06.2017
- Coordinated the execution of multiple talent management experiments for 3000+ corporate based employees in Seattle.
- Monitored experiment progress, provided updates to Director of Global Talent Management and Head of People.
- Upon successful experiment was responsible for launching programs to all US-based corporate employees below the Director level.
Assistant Asset Manager
Blanton Turner
05.2015 - 07.2016
Recruitment Specialist
Mitchell Medical Consultants Network
05.2014 - 03.2015
Education
Bachelor of Science - Business Administration
The University of Montana
Missoula, MT05.2014
Bachelor of Arts - Theatre Arts
The University of Montana
Missoula, MT05.2014
Skills
- People analytics design and analysis
- Leadership development, succession planning, and executive coaching
- Organizational design and development
- Talent management design and implementation
- Business risk mitigation and employee relations
- Program design, implementation, and management
- Diversity, Equity, Inclusion, and Accessibility
- Employee motivation and rewards
Timeline
Senior Manager, Human Resources
LivePerson
02.2023 - Current
Principal Human Resources Business Partner
LivePerson (Global Revenue)
06.2022 - 02.2023
Senior Human Resources Business Partner
LivePerson (Global Product & Technology)
12.2021 - 06.2022
Senior Human Resources Business Partner
Amazon Advertising (Global Creative Services)
04.2020 - 12.2021
Human Resources Business Partner
Amazon Advertising ( Ad Product & Technology)
04.2020 - 03.2021
Global Human Resources Program Manager
Amazon (Global Talent Management)
06.2017 - 04.2020
Talent Management Specialist
Amazon (Global Talent Management)
07.2016 - 06.2017
Assistant Asset Manager
Blanton Turner
05.2015 - 07.2016
Recruitment Specialist
Mitchell Medical Consultants Network
05.2014 - 03.2015
Bachelor of Science - Business Administration
The University of Montana
Bachelor of Arts - Theatre Arts
The University of Montana
Similar Profiles
Antonio Alves NetoAntonio Alves Neto
Software Engineering Manager at LivePersonSoftware Engineering Manager at LivePerson
Mabel LeeMabel Lee
Software Engineer Intern at LivePersonSoftware Engineer Intern at LivePerson
Melissa CommonsMelissa Commons
Senior Customer Success Manager at LivePersonSenior Customer Success Manager at LivePerson