Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Greg Kissack MBA PMP

Rosharon,TX

Summary

Experienced Senior Project Manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in project management planning and deployment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Project Manager, Clinical Operations

Texas Children’s Hospital
03.2016 - 08.2024
  • Served as senior project manager for the Clinical Informatics department.
  • Managed and led multi-disciplinary project teams to implement projects across the health system.
  • Managed multiple complex clinical and operational projects delegated by leadership.
  • Worked with executive leadership in planning and managing strategic projects across the health system.
  • Developed statement of work, risk management plans, project plans and timelines.
  • Coordinated resources and project tasks needed for completion of assigned projects.
  • Maintained regular communication with project stakeholders regarding project progress and issue/resolution escalations.
  • Collaborated with various clinical and business leaders to analyze and improve operational workflows.

Senior Project Manager, Information Technology (IT)

St. Luke’s Health
06.2008 - 01.2016
  • Planned and managed three mission-critical projects to support organizational growth and to improve operational efficiencies across the health system
  • Projects included a wireless-monitored patient tracking system, construction of two acute-care telemetry floors at St
  • Luke’s The Woodlands, a wireless temperature monitoring system to support blood bank, pharmacy and food temperature units
  • Led highly skilled project teams for various system upgrades and implementations such as McKesson Claims Administrator, HL7 interfaces, ChartMaxx
  • Provided project budget oversight of hardware and software procurement, project capital labor resources hours and reconciling project budgets
  • Managed and negotiated customer requirements with vendor contractual agreements for projects.

Application Solutions Architect

Memorial Hermann Healthcare System
05.2003 - 06.2008
  • Worked directly as project lead under the Outreach Lab Service Line Executive to assist with developing and supporting technical solutions to meet the business and clinical operational strategies.
  • Participated as a key member in developing the technical and business solutions for integrating outreach lab with other inpatient applications and systems.
  • Collaborated with various levels of leadership members to gather business requirements to formulate business and technical strategies to grow the outreach lab business.
  • Improved and re-designed outreach lab workflows by identifying gaps in operational and technical workflows.

Senior Applications Analyst

Cerner Corporation
07.2001 - 05.2003
  • Provided support to clients and end-users, troubleshooting radiology and physician systems technical issues and resolving problems swiftly.
  • Resolved radiology system and interface issues, which included utilizing UNIX programming language and running UNIX scripts, interpreted inbound/outbound HL7 messages to determine root cause analysis.
  • Developed comprehensive training materials for internal staff as well as external clients, promoting efficient use of company applications.

HRIS Business Analyst

Truman Medical Center
01.2000 - 07.2001
  • Provided application support for Lawson Human Resource (HR) and Payroll (PR) which included resolving application issues, training, testing and application upgrades.
  • Worked with the HR and PR leadership teams to develop and document new workflow processes.
  • Developed and supported HR and PR Crystal Reports for various hospital departments.

Applications Analyst

McKesson Outsourcing Division at Truman Medical Center
01.1999 - 01.2000
  • Participated in the implementation of McKesson Star Patient Access system, which included application and business workflow design, system build, testing, training and application support.
  • Planned, coordinated, and led application training, which included initiating a training plan, developing customized courseware and reference documentation for Patient Access Services department.
  • Gathered requirements and developed departmental financial and work activity reports for various departments across the organization using SQL programming.

Education

MBA - Business Administration

Baker University
Overland Park, KS
05.2001

Bachelor of Science - Healthcare Administration

University of Houston
Clear Lake, TX
12.1998

Skills

  • Strong communication and interpersonal skills to effectively assign project tasks and correspond with team members
  • Effective leadership skills to lead and collaborate with highly-skilled team members
  • Time-management and organizational skills to efficiently schedule team meetings and other appointments while maintaining an organized workflow and meeting deadlines
  • Risk and cost management skills to effectively plan project tasks and meet budget expectations

Certification

  • Certified Project Manager, PMP - 2010
  • Lean Six Sigma Green Belt - 2011

Timeline

Senior Project Manager, Clinical Operations

Texas Children’s Hospital
03.2016 - 08.2024

Senior Project Manager, Information Technology (IT)

St. Luke’s Health
06.2008 - 01.2016

Application Solutions Architect

Memorial Hermann Healthcare System
05.2003 - 06.2008

Senior Applications Analyst

Cerner Corporation
07.2001 - 05.2003

HRIS Business Analyst

Truman Medical Center
01.2000 - 07.2001

Applications Analyst

McKesson Outsourcing Division at Truman Medical Center
01.1999 - 01.2000

MBA - Business Administration

Baker University

Bachelor of Science - Healthcare Administration

University of Houston
Greg Kissack MBA PMP