Experienced Senior Project Manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in project management planning and deployment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Project Manager, Clinical Operations
Texas Children’s Hospital
03.2016 - 08.2024
Served as senior project manager for the Clinical Informatics department.
Managed and led multi-disciplinary project teams to implement projects across the health system.
Managed multiple complex clinical and operational projects delegated by leadership.
Worked with executive leadership in planning and managing strategic projects across the health system.
Developed statement of work, risk management plans, project plans and timelines.
Coordinated resources and project tasks needed for completion of assigned projects.
Maintained regular communication with project stakeholders regarding project progress and issue/resolution escalations.
Collaborated with various clinical and business leaders to analyze and improve operational workflows.
Senior Project Manager, Information Technology (IT)
St. Luke’s Health
06.2008 - 01.2016
Planned and managed three mission-critical projects to support organizational growth and to improve operational efficiencies across the health system
Projects included a wireless-monitored patient tracking system, construction of two acute-care telemetry floors at St
Luke’s The Woodlands, a wireless temperature monitoring system to support blood bank, pharmacy and food temperature units
Led highly skilled project teams for various system upgrades and implementations such as McKesson Claims Administrator, HL7 interfaces, ChartMaxx
Provided project budget oversight of hardware and software procurement, project capital labor resources hours and reconciling project budgets
Managed and negotiated customer requirements with vendor contractual agreements for projects.
Application Solutions Architect
Memorial Hermann Healthcare System
05.2003 - 06.2008
Worked directly as project lead under the Outreach Lab Service Line Executive to assist with developing and supporting technical solutions to meet the business and clinical operational strategies.
Participated as a key member in developing the technical and business solutions for integrating outreach lab with other inpatient applications and systems.
Collaborated with various levels of leadership members to gather business requirements to formulate business and technical strategies to grow the outreach lab business.
Improved and re-designed outreach lab workflows by identifying gaps in operational and technical workflows.
Senior Applications Analyst
Cerner Corporation
07.2001 - 05.2003
Provided support to clients and end-users, troubleshooting radiology and physician systems technical issues and resolving problems swiftly.
Resolved radiology system and interface issues, which included utilizing UNIX programming language and running UNIX scripts, interpreted inbound/outbound HL7 messages to determine root cause analysis.
Developed comprehensive training materials for internal staff as well as external clients, promoting efficient use of company applications.
HRIS Business Analyst
Truman Medical Center
01.2000 - 07.2001
Provided application support for Lawson Human Resource (HR) and Payroll (PR) which included resolving application issues, training, testing and application upgrades.
Worked with the HR and PR leadership teams to develop and document new workflow processes.
Developed and supported HR and PR Crystal Reports for various hospital departments.
Applications Analyst
McKesson Outsourcing Division at Truman Medical Center
01.1999 - 01.2000
Participated in the implementation of McKesson Star Patient Access system, which included application and business workflow design, system build, testing, training and application support.
Planned, coordinated, and led application training, which included initiating a training plan, developing customized courseware and reference documentation for Patient Access Services department.
Gathered requirements and developed departmental financial and work activity reports for various departments across the organization using SQL programming.
Education
MBA - Business Administration
Baker University
Overland Park, KS
05.2001
Bachelor of Science - Healthcare Administration
University of Houston
Clear Lake, TX
12.1998
Skills
Strong communication and interpersonal skills to effectively assign project tasks and correspond with team members
Effective leadership skills to lead and collaborate with highly-skilled team members
Time-management and organizational skills to efficiently schedule team meetings and other appointments while maintaining an organized workflow and meeting deadlines
Risk and cost management skills to effectively plan project tasks and meet budget expectations
Certification
Certified Project Manager, PMP - 2010
Lean Six Sigma Green Belt - 2011
Timeline
Senior Project Manager, Clinical Operations
Texas Children’s Hospital
03.2016 - 08.2024
Senior Project Manager, Information Technology (IT)
St. Luke’s Health
06.2008 - 01.2016
Application Solutions Architect
Memorial Hermann Healthcare System
05.2003 - 06.2008
Senior Applications Analyst
Cerner Corporation
07.2001 - 05.2003
HRIS Business Analyst
Truman Medical Center
01.2000 - 07.2001
Applications Analyst
McKesson Outsourcing Division at Truman Medical Center
Staff/Telephone Triage Nurse and Preceptor; Otolaryngology Clinic at Texas Children’s Hospital – West CampusStaff/Telephone Triage Nurse and Preceptor; Otolaryngology Clinic at Texas Children’s Hospital – West Campus