Seasoned Asset Protection Manager with a proven track record at Walgreens, adept in complex problem solving and relationship building. Spearheaded risk evaluation and theft prevention across 81 locations, enhancing safety and reducing shrink objectives through innovative training programs. Skilled in MS Office and operations management, demonstrating exceptional leadership and critical thinking abilities.
Established and maintained partnership with district leadership to evaluate risk, safety, policy adherence, shrink objectives, internal and external theft within 5 districts comprised of 81 locations in Michigan and Ohio. Implemented effective programs addressing multi faceted shrink objectives through training and education of store staff. Assessed key areas of loss and developed plans to improve functions and insight through increased tracking mechanisms. Established communication and interaction with multiple local, state and federal law enforcement agencies and entities. Built relationships with multiple retail organizations to share information on ORC trends. Member of multiple ORC organizations within Michigan and Ohio
Elected official for a community of 4100 people. Investigated and implemented a village wide mass communication system to advise residents of emergency incidents to help protect life and property. Reviewed and helped manage 2.5 million dollar yearly municipal budget. Negotiated contract with vendor to create municipal website. Provided training and understanding of website creation to employees for better implementation
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Implemented and motivated store employees to increase safety knowledge and understanding. Conducted monthly safety meetings to decrease workers comp claims. Maintained inventory control through analysis of receipts and sales.
Hired, trained and managed a staff of 20 Loss Prevention professionals. Increased apprehensions by developing, initiating, and managing enhanced training program. Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
Analyzed data for regional and local Loss Prevention Team Leaders to identify organized retail theft movements in Michigan.Prepared cases for trial and appeared and testified in court as a witness. Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Responded quickly to dispatch and took appropriate action at crime and disaster scenes. Monitored and investigated suspicions persons and situations and unusual activities. Directed traffic during emergency and congested situations. Wrote reports on arrests made, activities performed and unusual incidents observed. Served active warrants and subpoenas. Organized and recorded facts to prepare incident reports.
Managed team of 3 Loss Prevention professionals. Served as mentor to junior team members. Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Utilized training procedures for all newly hired personnel.