Greg Leon
Chandler,AZ
Summary
Seasoned Business Analyst with over 10 years industry success in IT and 20+ years in Higher Education. Focused accomplished in developing solutions to improve business processes, reduce risk, and gain efficiencies. Vast knowledge in student financial aid processing, regulatory requirements, and student information system architecture. Have worked with various student information systems as an end-user as well as implementation, including CampusView/AnthologyStudent, PeopleSoft, Datatel, PowerFaids. Strong knowledge processing financial aid for standard term and non-term academic year. Experienced leader on project implementation following standard software design life cycle with business and system requirements, user acceptance, and end-user training.
Overview
26
26
years of professional experience
Work History
Senior IT Business Analyst - Financial Aid
Grand Canyon Education
11.2011 - 08.2022
- Office of Financial Aid primary contact for anything related with Financial Aid (FA) student data and student information system (SIS) used, CampusView/Anthology Student,
- Developed SQL queries to help troubleshoot reported student related issues as well as help identify any potential student processing gaps
- Facilitated and coordinated annual system upgrade cycle by performing end-to-end user testing before releasing product for end-user testing
- Managed and maintained SIS configurations for FA module
- Worked with back-office business stakeholders in streamlining processes that ultimately helped improve efficiencies and reduce processing cycle times
- Worked with FA leadership in prioritizing SIS projects accordingly to support scrum methodology implementations
- Gathered business needs from stakeholders and translated into business requirements and ultimately into technical requirements for development
- Performed processing gap analysis to identify areas of improvement, including continuous system health check to ensure system remained stabilized
- Key role in creating automation projects, including implementation of automatically transmitting file transmissions to the Student Aid Internet Gateway (SAIG) mailbox using TDClient.
- Assisted in creating a robust internal Scholarship matching engine using eligibility algorithms to match against student data.
Senior Solution Architect
Affiliated Computer Services (ACS, Inc.)
03.2005 - 11.2010
- As part of the new business initiatives team, worked with prospective schools to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution of outsourcing services
- Conducted information gathering sessions with various school stakeholders to document current state and identify opportunities to help deliver the proposal of available services
- Provided support during outsourcing project implementations, which included developing training material and training new staff
- Created strong relationships with key decision makers as a trusted consultant for third party services
- Created and implemented innovative business solutions to support corporate objectives.
Senior Consultant
Arthur Andersen
03.2004 - 08.2005
- As a senior consultant to services for higher education, provided consulting services to current and prospective schools related to financial aid processing and services provided
- Oversaw a Help Desk team that handled inquiries from outsourced services from a higher education institution
- Was assigned to lead projects that included, assist schools with system conversion, assist school with program participation requirements, assist with processing financial aid, and regulatory support to ensure compliance
- Assessed needs for projects and made proposals to senior leadership.
Financial Aid Officer
Apollo Group/University Of Phoenix
01.1997 - 02.2004
- Provided financial aid counseling to enrolled and prospective students
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards
- Processed financial aid award packages for all students that were ready for processing
- Counseled students and parents about financial aid options and program details.
Education
No Degree - Business Administration And Management
Grand Canyon University
Phoenix, AZNo Degree - Business Administration And Management
University of Phoenix
Phoenix, AZNo Degree - Business Administration
Mesa Community College
Mesa, AZSkills
- Project Management
- Test Case Scenarios
- Staff Training
- Product Development
- Microsoft Office Suite
- Business Process Mapping
- User Acceptance Testing (UAT)
- Business Requirements
- Solution Architecture
- SQL
- Scrum Methodology
- Student Information Systems (SIS)
References
References can be provided as requested.
Timeline
Senior IT Business Analyst - Financial Aid
Grand Canyon Education
11.2011 - 08.2022
Senior Solution Architect
Affiliated Computer Services (ACS, Inc.)
03.2005 - 11.2010
Senior Consultant
Arthur Andersen
03.2004 - 08.2005
Financial Aid Officer
Apollo Group/University Of Phoenix
01.1997 - 02.2004
No Degree - Business Administration And Management
Grand Canyon University
No Degree - Business Administration And Management
University of Phoenix
No Degree - Business Administration
Mesa Community College
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