Greg Lowry
Seattle,WA
Summary
Dedicated retail professional with strong customer service and team collaboration skills. Proven ability to enhance service quality and manage inventory effectively.
Overview
34
34
years of professional experience
Work History
Retail Supervisor
Home Depot
Seattle, Washington
12.2024 - Current
- Trained and mentored new team members on company policies to ensure compliance.
- Resolved customer inquiries and complaints professionally, enhancing service quality.
- Conducted regular performance reviews, providing constructive feedback to improve staff development.
- Participated in weekly management meetings to align on store objectives and initiatives.
- Managed cash handling operations to maintain accuracy and accountability.
Concessions Manager
Compass Group Management
Seattle, Washington
06.2023 - 10.2024
- Managed daily operations of food and beverage concessions at large events.
- Supervised staff to ensure compliance with health and safety standards.
- Coordinated inventory management to maintain stock levels and quality.
- Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
Restaurant Manager
13 Coins
SeaTac, Washington
07.2022 - 06.2023
- Managed daily restaurant operations ensuring efficient service and high standards.
- Supervised staff training and development to enhance team performance.
- Coordinated inventory management and supply ordering for smooth operations.
- Developed schedules to optimize staff coverage during peak hours.
- Resolved customer issues promptly to ensure satisfaction and loyalty.
Restaurant Manager
Panera
Kent, Washington
02.2022 - 10.2022
- Managed daily restaurant operations ensuring efficient service and high standards.
- Supervised staff training and development to enhance team performance.
- Coordinated inventory management and supply ordering for smooth operations.
- Implemented health and safety protocols to maintain a safe dining environment.
Sales Associate
Marley 420
Covington, Washington
01.2020 - 02.2022
- Maintained inventory levels and organized merchandise displays.
- Provided exceptional customer service to enhance shopping experience.
- Collaborated with team members to improve store operations.
Sawyer
Uresco Building Materials
Tukwila, Washington
08.2017 - 01.2020
- Operated saws to cut building materials to precise dimensions.
- Cut 60-foot I-Joists and LVL beams for building packs.
- Maintained equipment to uphold performance and safety standards.
- Collaborated with team members to achieve production goals efficiently.
Retail Assistant Manager
Home Depot
Tukwila, Washington
02.2005 - 05.2017
- Oversaw inventory management and implemented restocking strategies efficiently.
- Led team meetings to discuss performance and share sales strategies.
- Assisted with visual merchandising to enhance product displays and attract customers.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Maintained a neat, clean, organized work environment that meets company standards.
- Executed all merchandising directives accurately according to planograms.
Restaurant Manager
The Brooklyn
Seattle, Washington
02.2000 - 07.2003
- Oversaw daily restaurant operations to ensure efficient service and high standards.
- Supervised staff training programs, enhancing overall team performance.
- Implemented health and safety protocols to maintain a safe dining environment.
- Developed staff schedules to optimize coverage during peak hours.
Restaurant Manager
Space Needle LLC
Seattle, Washington
09.1999 - 02.2000
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Manager
Ruth Chris Steakhouse
Seattle, Washington
08.1991 - 09.1999
- Managed daily restaurant operations to deliver exceptional guest experiences.
- Supervised staff training programs, enhancing service quality and teamwork.
- Developed scheduling strategies optimizing staff coverage during peak hours.
- Resolved customer complaints promptly, ensuring high satisfaction levels.
- Coached and mentored team members to improve job performance.
- Executed thorough opening, closing, and shift change functions, maintaining operational standards daily.
Education
High School Diploma -
Dobson HS
Mesa, AZ05-1989
Skills
- Employee training and development
- Customer service excellence
- Inventory control
- Visual merchandising strategies
- Performance evaluation
- Team collaboration
- Time management skills
- Forklift operation expertise
- Cash handling proficiency
Timeline
Retail Supervisor
Home Depot
12.2024 - Current
Concessions Manager
Compass Group Management
06.2023 - 10.2024
Restaurant Manager
13 Coins
07.2022 - 06.2023
Restaurant Manager
Panera
02.2022 - 10.2022
Sales Associate
Marley 420
01.2020 - 02.2022
Sawyer
Uresco Building Materials
08.2017 - 01.2020
Retail Assistant Manager
Home Depot
02.2005 - 05.2017
Restaurant Manager
The Brooklyn
02.2000 - 07.2003
Restaurant Manager
Space Needle LLC
09.1999 - 02.2000
Manager
Ruth Chris Steakhouse
08.1991 - 09.1999
High School Diploma -
Dobson HS