Summary
Overview
Work History
Education
Skills
Military Veteran
Timeline

Greg MacMackin

Blue Ridge,VA

Summary

Adept at driving operational excellence and customer satisfaction, I leveraged my expertise in small business operations and relationship building at Lake & Valley Carpentry. By streamlining processes and enhancing service quality, I significantly boosted repeat business. My background also includes a strong focus on maintaining rigorous financial and equipment integrity, demonstrating both hard and soft skills critical for success.

Overview

14
14
years of professional experience

Work History

Owner

Lake & Valley Carpentry
01.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Maintenance Technician

American Red Cross
01.2021 - 01.2024
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Operated varied hand and power tools to complete repairs.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Inspected and maintained equipment to keep items in top working condition.

Auditor

Piedmont Airlines
06.2010 - 01.2021
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Planned and executed follow-up audits at appropriate intervals.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
  • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
  • Maintained integrity of general ledger and chart of accounts.
  • Assisted clients in understanding complex tax regulations by providing clear explanations and guidance.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.

Education

No Degree - Social Work

Radford University, Radford, VA

No Degree - General Studies

Virginia Western Community College, Roanoke, VA

No Degree - General Studies

Fresno City College, Fresno, CA

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project estimating

Military Veteran

United Stares Navy Veteran 

Timeline

Owner - Lake & Valley Carpentry
01.2024 - Current
Maintenance Technician - American Red Cross
01.2021 - 01.2024
Auditor - Piedmont Airlines
06.2010 - 01.2021
Radford University - No Degree, Social Work
Virginia Western Community College - No Degree, General Studies
Fresno City College - No Degree, General Studies

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Greg MacMackin