Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Greg Mata

Atlanta

Summary

Results-driven Parts Analyst with 5+ years of experience in inventory management, logistics, and supply chain operations. Adept at using data-driven insights to forecast demand, streamline procurement, and optimize inventory across multi-site distribution centers. Skilled in cross-functional collaboration, vendor relations, and customer service. Proficient in SAP, Microsoft Excel, and e-commerce platforms.

Overview

9
9
years of professional experience

Work History

Recall Campaign Parts Consultant

Mercedes-Benz USA
06.2024 - Current
  • Lead inventory strategy for service parts supporting national recall and campaign programs.
  • Ensure compliance with federal and state-mandated regulations, collaborating closely with Engineering, Global Logistics, and Compliance teams.
  • Forecast and replenish parts for NAFTA campaigns, managing order flow and inventory rebalancing across U.S. and Canadian distribution centers.
  • Analyze supply chain KPIs and dealer order patterns to optimize availability and reduce risk.
  • Support resolution of backorders in partnership with Dealer Assistance Center and Parts Technical teams.

New Model Parts Analyst

Mercedes-Benz USA
09.2021 - 06.2024
  • Developed and maintained accurate dealer demand forecasts using JDA systems and data analysis to optimize parts stocking and replenishment.
  • Managed inventory supply plans by coordinating vendor lead times and transportation to ensure efficient, cost-effective parts availability.
  • Monitored key performance indicators such as service levels and backorders, conducting root cause analysis and implementing corrective actions to improve inventory turnover.
  • Acted as a subject matter expert for planning processes, providing regular updates and driving continuous improvements in supply chain operations.

Inventory Manager

CentreSpringMD
05.2019 - 09.2021
  • Designed and implemented a scalable inventory tracking system for two medical offices, one med spa, and three e-commerce stores.
  • Managed inventory levels of medical supplies and nutraceuticals, aligning stock with clinical demand and online sales.
  • Handled order fulfillment, returns, and customer service for $1M+ in annual e-commerce sales.
  • Led promotional campaign coordination across e-commerce channels.
  • Coordinated with finance to maintain optimal stock levels and reduce overstock waste.

Authorization Representative

Fidelity National Home Warranty
10.2018 - 05.2019
  • Assessed claims and authorized work orders for third-party contractors, ensuring adherence to warranty coverage policies.
  • Investigated customer complaints and efficiently resolved high-volume inquiries.
  • Maintained detailed documentation and analysis for claim reviews.
  • Trained new representatives on internal systems and claim review procedures.

Warehouse Stock Associate

ML Fashion
10.2016 - 10.2018
  • Oversaw merchandise flow and maintained organized inventory systems.
  • Managed incoming/outgoing shipments and represented the brand at 15+ trade shows.
  • Supported team operations during Atlanta’s major apparel market events.
  • Assisted with showroom setup and customer engagement during seasonal buying cycles.

Education

Associate Degree - Supply Chain Management & Logistics

Chattahoochee Technical College
Atlanta, GA
09.2025

Skills

  • Inventory Management & Forecasting
  • SAP & Microsoft Excel
  • Vendor & Logistics Coordination
  • Power BI & Data Visualization
  • Data Analysis & Reporting
  • WordPress / WooCommerce
  • Purchasing & Procurement
  • Customer Service Excellence

Languages

Spanish

Timeline

Recall Campaign Parts Consultant

Mercedes-Benz USA
06.2024 - Current

New Model Parts Analyst

Mercedes-Benz USA
09.2021 - 06.2024

Inventory Manager

CentreSpringMD
05.2019 - 09.2021

Authorization Representative

Fidelity National Home Warranty
10.2018 - 05.2019

Warehouse Stock Associate

ML Fashion
10.2016 - 10.2018

Associate Degree - Supply Chain Management & Logistics

Chattahoochee Technical College

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