Greg McCracken
Ocean Isle Beach
Summary
Dynamic Sales Manager with a proven track record at Chevrolet, excelling in relationship building and staff management. Successfully increased sales revenue through strategic initiatives and enhanced team performance. Expert in product knowledge and resolution-oriented approaches, fostering customer satisfaction and loyalty while optimizing inventory management.
Overview
20
20
years of professional experience
Work History
Sales Manager
Beach Chevrolet
01.2024 - 07.2025
- Developed and executed sales strategies to enhance customer engagement and increase vehicle sales.
- Trained and mentored new sales staff, fostering a collaborative team environment focused on performance.
- Established strong relationships with customers, ensuring high levels of satisfaction and repeat business.
- Monitored inventory levels to optimize product availability and meet customer demand efficiently.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Sales Manager
Jud Kuhn Chevrolet
11.2011 - 01.2024
- Analyzed market trends to identify new business opportunities and adjust sales tactics accordingly.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expain sales opportunities.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Monitored inventory levels to optimize product availability and meet customer demand efficiently.
Fitness Director
City of North Myrtle Beach
09.2005 - 09.2008
- Oversaw daily operations of fitness facilities, ensuring safety and compliance with health regulations.
- Trained and mentored staff on best practices in customer service and program delivery.
- Managed budgets for fitness initiatives, optimizing resource allocation to maximize impact.
- Established partnerships with local health providers to offer additional wellness services, such as physical therapy or nutrition counseling, thereby further enhancing the value of membership.
- Mentored new trainers, fostering a team-oriented culture that prioritized ongoing professional development.
- Evaluated equipment needs and made strategic purchasing recommendations to optimize facility usage and minimize costs.
- Conducted regular performance reviews for staff members, providing constructive feedback to support growth and development.
- Oversaw successful implementation of group exercise classes, leading to increased class attendance rates and customer satisfaction.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Education
Master of Education - Educational Counseling
Clemson University
Clemson, SCBachelor of Science - Health And Exercise Science
Wake Forest University
Winston-Salem, NCSkills
- Relationship building
- Staff management
- Goals and performance
- Sales process
- Order management
- Resolution-oriented
- Product knowledge
Timeline
Sales Manager
Beach Chevrolet
01.2024 - 07.2025
Sales Manager
Jud Kuhn Chevrolet
11.2011 - 01.2024
Fitness Director
City of North Myrtle Beach
09.2005 - 09.2008
Master of Education - Educational Counseling
Clemson University
Bachelor of Science - Health And Exercise Science
Wake Forest University
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