Greg McMullan
Denver,CO
Summary
Extremely dependable and committed to delivering the highest levels of customer service to Cherry Hills Country Club members and their guests. I have excellent interpersonal and communication skills. I operate golf carts to safely transport members and their guests to and from the course, monitoring for hazards and resolves grounds issues for player convenience and safety. Maintains equipment for players as needed. Regularly requested by members as their caddy. My goal is to always deliver a fun and memorable experience for my clients.
Overview
3
3
years of professional experience
Work History
Fitness Center Receptionist
Cherry Hills Country Club
Denver, CO
05.2023 - 08.2023
- Scheduled appointments for personal training sessions and registered new members into the system.
- Managed reservations for group classes, court bookings, special events and birthday parties.
- Provided excellent customer service by responding promptly to requests from members or staff.
- Greeted and welcomed guests upon their arrival to the fitness center.
- Assisted customers with inquiries regarding membership packages, fees and other questions related to the facility.
- Answered incoming calls in a professional manner, responded to customer inquiries and directed calls appropriately.
- Ensured all areas of the facility were clean and tidy at all times including reception area, lobby, locker rooms.
- Followed safety protocols when handling hazardous materials such as cleaning supplies or chemicals used in pool maintenance activities.
- Conducted regular checks on equipment to ensure proper functioning prior to use by customers.
Sigma Alpha Epsilon: Chronicler
Sigma Alpha Epsilon Bucknell University
Lewisburg, PA
01.2023 - 05.2023
- Initiated members into the Sigma Alpha Epsilon fraternity
- Kept records of all members present and kept records of acts such as, community service
- Fostered brotherhood by displaying brotherhood events in forms of social media and photos
Golf Caddy
Cherry Hills Country club
Denver, CO
04.2020 - 08.2022
- Calculated yardage to support golfers.
- Maintained grounds and course to prevent hazards or unsightly damage.
- Assisted golfers with decision-making strategy and course analysis.
- Fostered world-class service to patrons and golfers.
- Maintained tact and professionalism in high-pressure situations.
- Informed visitors with course knowledge.
- Monitored, located and retrieved errant shots.
- Cleaned golf carts, clubs and golf balls.
- Enforced course policies and upheld corporate values.
Education
Bachelor of Science - Biology
Bucknell University
Lewisburg, PA05.2025
Skills
- Strong and Dependable Work Ethic
- Highly Collaborative and Engaging
- Skilled in Player Equipment Maintenance
- Public Relations
- Critical Thinking and Problem Solving
- Microsoft Excel
- Customer Service
- Decision Making
- Cash Handling
- Flexible Schedule
- Membership Sales
- Client Relationship Building
- Appointment Scheduling
- Spreadsheet tracking
- Meeting Preparation
- File Management
- R Studio
Timeline
Fitness Center Receptionist
Cherry Hills Country Club
05.2023 - 08.2023
Sigma Alpha Epsilon: Chronicler
Sigma Alpha Epsilon Bucknell University
01.2023 - 05.2023
Golf Caddy
Cherry Hills Country club
04.2020 - 08.2022
Bachelor of Science - Biology
Bucknell University
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