Greg Mikels
Cibolo,TX
Summary
Results-oriented professional with 17 years of experience in automotive industry. Proficient in leadership, sales, and customer service, with a proven ability to attack new challenges and out perform expected goals. Self motivated to use my expertise to drive measurable results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Finance Manager
Camping World And Good Sam
02.2021 - 11.2025
- Managed RV and Coach purchases averaging 45 accounts per month.
- Organized joint and individual Financing with sales goals to meet while finalizing all needed documents for taxes, state forms and financial institute forms.
- Scrutinized and solved issues to ensure a low average-deal-days for Contracts in Transit.
- In the company’s top 20% of Finance Managers out of 500 reps company wide for profit and product ratio.
- Averaged since 2021 3.97 Products, 14.02% gross, over 6 million in profit with an average of $5,970 per deal.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Worked multiple RV shows around the country every year including Hershey America’s Largest RV show.
- Trained staff at daily morning meeting.
- Stepped in to run the desk when store is busy or low on people power.
Finance Manager
Gillman Subaru San Antonio
06.2016 - 02.2021
- Managed automobile purchases averaging 85 accounts per month.
- Maintained above Subaru‘s national average CSI score to ensure we obtained Subaru‘s top dealership award “Love Promise Award”
- Organized joint and individual Financing with sales goals to meet while finalizing all needed documents for taxes, state forms and financial institute forms.
- Scrutinized and solved issues to ensure a low average-deal-days for Contracts in Transit.
- In the company’s top tier of Finance Managers out of 40 reps company wide for profit and product ratio.
- Averaged for 2020 year 2.85 Products per contract.
- Built client relationships by acting as the liaison between the dealership and finance institution.
- Responsible from day of sale to when we receive funding from finance institute.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Managed and organized all aspects based legal transactions coordinating document flow and logistical preparation for transnational closings.
Desk/Internet Manager New and Used
Gillman Subaru San Antonio
05.2014 - 05.2016
- Reached several dealership volume milestones 50, 100, 200 units sold in a month.
- Successfully generating a 21% or higher closing from month to month average across all leads internet/phone/walk-ins/service appraisal.
- Appraised vehicles for trade-ins with emphasis on correct evaluation of condition, controlling reconditioning costs and balancing capturing every trade-in as possible.
- Managed financial aspects of the store, including budgeting, profit and loss analysis, and cost control measures to maximize profitability while maintaining high-quality standards.
- Obtained the central region of Subaru dealerships (250+ stores) 90 day closing average at 19% for internet leads.
- Effectively communicated with and supported sales associates, marketing and administrative teams on a daily basis to stay on track for monthly quota.
- Conducted daily walk-throughs with the General Manager to discuss changing sales promotions and competitors pricing.
- Scored in top 10% of Subaru dealerships for internet sales closing percentage for organic and purchased internet leads.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Managed website content updates, ensuring alignment with current campaigns
- Developed and executed digital marketing strategies to enhance brand visibility
- Coordinated sales training programs to equip team members with up-to-date knowledge on industry trends and best practices.
Auto Floor/Internet Sales
Gillman Subaru San Antonio
11.2011 - 05.2014
- Prepared and negotiated automobile purchases/leases.
- Became top 3 sales associate for the year while doubling minimal sales quota within three months of hiring.
- Top sales associate 4 times on monthly standings first year.
- Averaged 13 sales per month 1st year and 17 per month for entire sales years.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Started internet sales and team when there was not previously.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Provided an elevated customer experience to generate a loyal clientèle.
- Earned top marks on CSI to qualify for Subaru and Gillman Company awards every year.
Make Ready Manager
Gillman Automotive Honda/Subaru/Mitsubishi
04.2008 - 10.2011
Busser/Server/Front House Manager
Outback Steak House
05.2006 - 03.2008
Education
In Progress - Business
Alamo Community College
San AntonioSkills
- Leadership and team building
- Operations management
- Staff training/development
- Goal setting
- P&L management
- Employee motivation
Accomplishments
- Earned highest marks for all positions held and promoted several times through out career.
- Earned and maintained in the top performer list at Camping World for Finance Manager positions.
- Exceeded year over year results even with challenges in finance and economic changes after COVID.
- Helped grow Gillman Subaru from 30 sales a month when started to over 200.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Earned Gillman sales award by achieving volume and CSI goals Multiple times in sales position.
- Sales professional with extensive experience in product sales and assessing client needs.
- Results-driven sales/manager committed to continuous growth in sales revenue.
Certification
Subaru Certification
- Constant Certification from Subaru from November 2011 - Current
Service Group - The Academy Sales Professional Training
- First Training December 2011
- Re-Certified 2012, 2013, 2014, 2016, 2018, 2019
Service Group - The Academy Management/F&I Training Series
- First Training 2016
- Re-Certified/Continuing Curriculum 2017, 2018, 2019, 2020
Timeline
Finance Manager
Camping World And Good Sam
02.2021 - 11.2025
Finance Manager
Gillman Subaru San Antonio
06.2016 - 02.2021
Desk/Internet Manager New and Used
Gillman Subaru San Antonio
05.2014 - 05.2016
Auto Floor/Internet Sales
Gillman Subaru San Antonio
11.2011 - 05.2014
Make Ready Manager
Gillman Automotive Honda/Subaru/Mitsubishi
04.2008 - 10.2011
Busser/Server/Front House Manager
Outback Steak House
05.2006 - 03.2008
In Progress - Business
Alamo Community College