Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Greg Moritz

Hasbrouck Heights

Summary

Dynamic Restaurant Manager with a proven track record at The Brook Taphouse, excelling in team management and customer engagement. Successfully enhanced service quality and operational efficiency, leading to increased customer satisfaction. Skilled in inventory control and complaint resolution, fostering a motivated workforce and driving profitable sales through innovative marketing strategies.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

The Brook Taphouse
02.2020 - 05.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Strengthened restaurant reputation with launch of innovative marketing campaigns.

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Shift management
  • Customer-oriented
  • Complaint resolution
  • Food service background
  • Staff scheduling
  • Supervisory skills
  • Reservation handling
  • TIPS certified
  • Staff supervision
  • Scheduling staff
  • Relationship building
  • Quality control
  • Anticipating problems

Languages

Spanish
Elementary
English
Native or Bilingual

Timeline

Restaurant Manager

The Brook Taphouse
02.2020 - 05.2025
Greg Moritz