Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Store Training Manager
Dollar General Market
Roseburg, OR
01.2015 - Current
Assisted with the development of career pathways for employees based on their individual goals and objectives.
Designed training schedules for new and existing employees.
Ensured all merchandising programs were executed withing schedules to ensure timely implementation of new product.
Provided essential customer experience and building of community relationships
Provided training of new and existing team members and guided their development based on career paths.
Building of weekly schedules and execution of payroll and budget controls.
Senior Assistant Manager
Office Depot Inc
Roseburg, OR
08.2000 - 11.2014
Provided leadership and direction to staff, setting clear expectations and monitoring performance.
Developed effective strategies for increasing sales and profitability through product promotion initiatives.
Ensured compliance with company policies and procedures related to operations, safety, and customer service.
Monitored employee attendance to ensure adherence to scheduling guidelines.
Resolved customer complaints promptly while ensuring a positive shopping experience.
Implemented new technologies designed to streamline operational processes.
Coached team members on best practices for providing exceptional customer service.
Recruited, interviewed, hired, trained, supervised, evaluated job performance of employees.
Performed administrative duties such as creating schedules and processing payroll information.
Managed day-to-day operations including opening and closing procedures and cash handling.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Enforced company policies and procedures to strengthen operational standards across departments.
Completed inventory audits to identify losses and project demand.