Greg Neudorfer
JUNIOR ACCOUNT EXECUTIVE
Roseville,United States
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales.
Overview
7
7
years of professional experience
Work History
Junior Account Executive
YELP
06.2022 - 03.2023
- Managed 80 calls per day and tracked metrics to measure success.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Collaborated with internal teams to develop account strategy.
- Executed successful sales strategies to convert leads into customers.
- Created and executed account strategies to translate organizational goals into client activities.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Automotive Sales Consultant
Future Ford
06.2021 - 04.2022
- Member of the Number 1 sales team at this Family-Owned business which has been the Number 1 Ford dealership in Northern California 22 years in a row. Consistently met or exceeded monthly sales goals, resulting in monthly bonuses.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Assistant Beverage Manager
Thunder Valley Casino And Resort
12.2019 - 03.2020
- Managed and developed approximately 40-member teams, each shift, for a 24-hour Casino and Resort that averaged over 2000 guests per day.
- Maintained highest standards for beverage quality and service.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Integrated service and team management strategies to boost business profits.
Bartender
Q Night Club
06.2017 - 11.2019
- Served high customer volumes generally exceeding 500 per night during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Assisted with inventorying beverage stock and bar supplies.
Assistant General Manager/Restaurant Bar Manager
The Lodge Sports Grille
06.2018 - 09.2019
- Managed budget implementations, employee evaluations, and contract details.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Mentored and motivated team members to achieve challenging business goals.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring, coaching and training of team members.
Assistant General Manager
Monkey Loft
04.2016 - 06.2018
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability resulting in doubling club capacity.
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of team members.
- Motivated, trained, and disciplined employees to maximize performance.
Education
BACHELOR OF SCIENCE IN PSYCHOLOGY -
UNIVERSITY OF WASHINGTON
Seattle, WA06.2005
Skills
- Verbal and Written Communication
- Team Leadership
- Staff Development
- Strong Relationships
- Product and Service Sales
- Customer Relationships
- Negotiation
- Time Management
- Customer Needs Assessments
- Executive Support
- Order Management
- Proposal Pitching
Languages
- English
Timeline
Junior Account Executive
YELP
06.2022 - 03.2023
Automotive Sales Consultant
Future Ford
06.2021 - 04.2022
Assistant Beverage Manager
Thunder Valley Casino And Resort
12.2019 - 03.2020
Assistant General Manager/Restaurant Bar Manager
The Lodge Sports Grille
06.2018 - 09.2019
Bartender
Q Night Club
06.2017 - 11.2019
Assistant General Manager
Monkey Loft
04.2016 - 06.2018
BACHELOR OF SCIENCE IN PSYCHOLOGY -
UNIVERSITY OF WASHINGTON
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