Summary
Overview
Work History
Education
Skills
Timeline
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Greg Peacock

Hendersonville,NC

Summary

Reliable professional with experience in lumber and building materials industry. Proficient in measuring, cutting and loading lumber to customer specifications using variety of tools and machines. Easily lifts heavy objects and works well in fast-paced environment.

Overview

18
18
years of professional experience

Work History

Sales Associate

Carolina Ace Hardware
05.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
  • Streamlined processes within store's operations by organizing merchandise layouts for easy access.

Department Manager/Sales

Overseas Lumber Supply
06.2018 - 01.2022
  • Managed daily operations of Impact Window and Door Department, routinely network for quality business relationships and partnerships for high close percentage while always maintaining robust pipeline of new opportunity and to create consistent and repeatable sales
  • Manage strategic client accounts and develop new business utilizing consultative sales techniques
  • Effective in opening new accounts and leading in client management, sales, and marketing campaigns
  • Provide leadership in building client relations, increasing business/customer perception of value, and securing long-term sales relationships via outstanding customer support and account management.

Owner

Island Residential Services
11.2017 - 06.2018
  • Residential maintenance, remodeling and repair company working on existing homes on Sanibel and Captiva Island, handling sales, contracts and managing all projects.

Outside Sales/Marketing

Fennessy Group, Inc. Custom Homes
06.2016 - 06.2017
  • Routinely network for quality business relationships and partnerships for high close percentage while always maintaining robust pipeline of new opportunity and to create consistent and repeatable sales
  • Manage strategic client accounts and develop new business utilizing consultative sales techniques
  • Effective in opening new accounts and leading in client management, sales, and marketing campaigns
  • Provide leadership in building client relations, increasing business/customer perception of value, and securing long-term sales relationships via outstanding customer support and account management.

Outside Sales

Trimcraft of Fort Myers, Inc
01.2012 - 01.2016
  • Sold custom interior and exterior stairs, railing systems, custom millwork, custom door systems, as well as hardware and other custom architectural building products to custom home builders and homeowners
  • Duties included increasing sales of products to existing customers, developing new accounts; meeting with customers and potential customers; and doing take-offs, designs, and preparation of proposals for projects involving custom staircases and balustrades, architectural millwork and casework, doors, etc
  • Gained in-depth knowledge of many aspects of business – leveraging ability to combine knowledge with unique relationship building capabilities, a superlative work ethic, persistence, diligence, insight, shrewdness, and sales competency to become valuable and top-ranking salesperson.

Owner/Outside Sales

Coastal Door and Hardware, Inc
01.2006 - 01.2010
  • Sold multiple lines of building supplies: entry door systems, exterior doors, interior doors, hardware, columns, moldings, stairs, impact windows, and doors to Custom Home Builders and Homeowners
  • Managed sales volume on average of $4 million per year
  • Oversaw HR and Production Management team, including 20 employees
  • Implemented training for new salespeople, which accelerated profits
  • Developed/implemented incentive plan and performance measurements to maximize sales productivity
  • Worked closely with Builders, Architects, Interior Designers, and Homeowners on multimillion-dollar construction projects coming from blueprint to completion always on time and within budget
  • Demonstrated ability in conducting aggressive sales, and effective in sales planning via implementation of innovative tactics for increasing market share and driving brand awareness to perspective partners.

Education

Some College (No Degree) - Business

Lane Community College
Eugene, OR

Skills

  • Sales Development
  • Product Sales
  • Negotiation Tactics
  • Multi-tasking strength
  • Product Recommendations
  • Excellent people skills
  • Problem-solving skills
  • Teamwork and Collaboration
  • Guest Relations
  • Exceptional customer service
  • Time Management
  • Relationship selling
  • Relationship Building
  • Building product knowledge
  • Customer Needs Assessment
  • Upselling

Timeline

Sales Associate

Carolina Ace Hardware
05.2023 - Current

Department Manager/Sales

Overseas Lumber Supply
06.2018 - 01.2022

Owner

Island Residential Services
11.2017 - 06.2018

Outside Sales/Marketing

Fennessy Group, Inc. Custom Homes
06.2016 - 06.2017

Outside Sales

Trimcraft of Fort Myers, Inc
01.2012 - 01.2016

Owner/Outside Sales

Coastal Door and Hardware, Inc
01.2006 - 01.2010

Some College (No Degree) - Business

Lane Community College

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Greg Peacock