Greg Reap
Conway,AR
Summary
Talented Chief Operational Officer with excellent employee development, customer service and analytics skills coupled with more than 10 years of experience. Demonstrated record of success in building successful teams and managing profitable operations. Excellent team builder and leader of initiatives.
Overview
14
14
years of professional experience
Work History
Chief Operational Officer
OJ's Service Two, Inc
07.2014 - Current
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Identified opportunities to improve business process flows and productivity.
Regional Operations Director
OJ's Service Two, Inc
01.2010 - 06.2014
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
BBA - Business Management
Southern Arkansas University
Magnolia, ARSkills
- Operations Management
- Staff Development
- Customer Service
- Staff Training
- Customer and Employee Rapport
- Relationship Building
- Account Management
- Inventory Management
- Schedule Management
- Staff Scheduling
- Staff Hiring
Timeline
Chief Operational Officer
OJ's Service Two, Inc
07.2014 - Current
Regional Operations Director
OJ's Service Two, Inc
01.2010 - 06.2014
BBA - Business Management
Southern Arkansas University
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