Greg Riley

Primarily Substituted at Jordan Valley School assisting non-verbal students.

• Upheld classroom routines to support student environments and maintain consistent schedules.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
• Increased overall team productivity by fostering a positive work environment and providing effective leadership.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
• Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
• Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
• Assisted with hiring process and training of new employees.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Planned and executed events and marketing programs to increase qualified leads.
• Optimized digital marketing efforts for increased online presence and customer engagement.

Possess Utah & California Real Estate Licenses

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Multi-Unit Sells, Created & Implemented Sales Plans that drove annual revenue well over anticipated forecasts.
• Consistently generated new high-value clients, contributing to the firm’s growth and sustainability.
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
• Communicated with clients to understand property needs and preferences. Advised clients on market conditions and property value for informed decision-making.
• Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.

Possess Mortgage Licenses NMLS in Utah, Arizona, California, Illinois and Ohio

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Submitted loan applications to underwriter for verification and recommendations.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Developed strong relationships with customers through high levels of customer service.
• Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.

• Developed & Implemented Business Plan for Business Operations.
• Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
• Developed professional relationships to build the company's clientele.
• Evaluated market trends to identify emerging opportunities and inform strategic decision making.
• Developed marketing materials and campaigns to boost brand awareness and customer engagement.
• Identified business development challenges and customer concerns for proactive resolution.
• Increased company revenue by developing and implementing innovative marketing strategies.
• Grew the customer base through targeted outreach and networking events.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Recruited, interviewed and hired new staff members and developed training materials for employees.