Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Affiliations
Accomplishments
Timeline
Generic

Greg Rogers

Dallas

Summary

Dynamic leader with extensive experience in financial services, driving innovative digital payment solutions and enhancing client engagement. Expert in product management and change management, I excel in building high-performing teams and fostering collaboration. Successfully launched complex products while ensuring alignment with client needs, resulting in improved service quality and satisfaction.

Overview

26
26
years of professional experience

Work History

Vice President

Visa
Dallas
05.2020 - Current
  • Led cross-functional teams to successfully launch complex digital product functionality, coordinating across multiple workstreams and stakeholders
  • Led a team of project managers, product developers, and portfolio management professionals to deliver innovative money movement solutions.
  • Created framework to support critical business processes including roadmap creation, intake process, overall documentation strategy, developer platform updates, internal/external communications
  • Responsibility for the overarching change management process as well as risk controls for Visa Direct Product including RCSA and self-audit

Executive Director / Vice President

JPMorgan Chase
Dallas
08.2002 - 05.2020
  • Developed and managed digital payment (receivables) product solutions and client facing online reporting tools leveraging waterfall and agile approaches
  • Developed strong business cases (and ultimately business requirements) by identifying critical client needs through evaluation of the current and future treasury landscape including strong value propositions and price structure models
  • Development of product strategy, both short term and long-term roadmaps, to outline the 3-5 year product strategy
  • Client focus group facilitation to ensure product set development as outlined in the product strategy (long term roadmap) is in line with client needs and expectations
  • Periodic client touchpoint reviews to review relationship portfolio and ensure client is paired with the most appropriate product set to solve their challenges
  • Direct management of product management full and part time firm employees and consultants including objective setting, professional development, performance and compensation reviews

AVP / Vice President

JPMorgan Chase
Dallas
04.1999 - 08.2002
  • Spearheaded the migration of retail customers to a web-based online banking platform, ensuring a seamless transition and enhanced user experience
  • Direct management of client service and call center technical support team, up to 50 employees, including objective setting, professional development, performance and compensation reviews
  • Oversaw client services and technical support, driving significant improvements in service quality and customer satisfaction

Education

Masters of Business Administration (MBA) - Global Management

University of Phoenix-Texas
Dallas, TX
09.2004

Bachelors of Science - Pre-Law Studies

Lamar University
Beaumont, TX
08.1997

Skills

  • Product management and strategy
  • Leadership and mentorship
  • Change and risk management
  • Project and program management
  • Digital payments expertise
  • Team building and collaboration
  • Client relations and engagement
  • Process improvement methodologies
  • Stakeholder management and communication

Additional Information

  • Board Member / Chair, North Texas Education Finance Corporation, City of Dallas, 01/01/20, 12/31/22
  • Board Member, Community Multicultural Commission, City of Garland, Texas, 01/01/17, 12/31/19
  • Award, JPMorgan Chase Diamond Diversity Award Recipient, 2000

Affiliations

North Texas Education Finance Corporation – City of Dallas

Board Member / Chair 2020-2022

North Texas Education Finance Corporation – City of Dallas, Texas

Board Member / Chair 2020 – 2021

Community Multicultural Commission – City of Garland, Texas.

Board Member 2017 – 2019

Accomplishments

  • JPMorgan Chase Diamond Diversity Award Recipient - 2000

Timeline

Vice President

Visa
05.2020 - Current

Executive Director / Vice President

JPMorgan Chase
08.2002 - 05.2020

AVP / Vice President

JPMorgan Chase
04.1999 - 08.2002

Masters of Business Administration (MBA) - Global Management

University of Phoenix-Texas

Bachelors of Science - Pre-Law Studies

Lamar University

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