Results-driven sales manager with a strong focus on customer relations and performance analysis. Proven ability to build lasting client relationships and drive sales growth through effective communication and team leadership.
Overview
11
11
years of professional experience
Work History
Carpet Cleaner
Building Care Company
Wenatchee, WA
10.2024 - Current
Operated specialized cleaning equipment to remove stains and dirt from various carpet types.
Provided exceptional customer service by addressing client inquiries and concerns effectively.
Recommended maintenance schedules to clients for prolonged carpet life and cleanliness standards.
Sales Manager
GMC of Riverfront Park
Spokane, WA
07.2024 - 09.2024
Developed and maintained strong relationships with clients, enhancing loyalty and repeat business.
Trained and mentored new sales team members on product knowledge and effective sales techniques.
Implemented CRM tools to streamline communication and track customer interactions effectively.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Manager
Dave Smith Motors
Kellogg, ID
12.2014 - 07.2024
Led daily sales operations to achieve targets and improve customer satisfaction.
Conducted regular performance evaluations to ensure team accountability and continuous improvement.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.