GREG SHEPHERD
Hurst,US
Summary
Dynamic and results-driven Dealer at 5220 Social Club, leveraging exceptional hand-eye coordination and quick thinking to foster robust customer relationships and enhance repeat business. Proven success in delivering outstanding service and resolving issues promptly, leading to increased customer satisfaction and loyalty. Expert in chip handling and payout calculations.
Overview
3
3
years of professional experience
Work History
Dealer
Game On Dallas
04.2022 - Current
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.
- Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Coordinated with floor supervisors regularly regarding table assignments and breaks, ensuring smooth transitions and consistent dealer coverage.
Dealer
5220 Social Club
08.2024 - 06.2025
- Continuously honed dealing skills to maintain a high level of proficiency in various poker games, increasing versatility and adaptability in response to changing customer preferences.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Adhered to company and game policies as well as state and federal regulations.
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
Education
Associate in Arts (A.A.) - Business
Northeastern State University
Tahlequah, OKSkills
- Hand-eye coordination
- Quick thinking
- Chip handling
- Payout calculations
- Dependability
- Memory retention
Timeline
Dealer
5220 Social Club
08.2024 - 06.2025
Dealer
Game On Dallas
04.2022 - Current
Associate in Arts (A.A.) - Business
Northeastern State University
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