Greg Simons
Casper,WY
Summary
To obtain a position within a progressive company that will both challenge me and utilize my current skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Transportation, Kitchen, CNA
Mountain Plaza Assisted LIving
08.2023 - Current
- Trained new kitchen staff on proper techniques and safety protocols for food handling and sanitation practices.
- Monitored inventory levels and reported shortages to management, contributing to timely restocking efforts.
- Managed time to juggle multiple tasks simultaneously with ease.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Collaborated with nursing staff to develop individualized care plans tailored to patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Provide Transportation to appointment for Residents
Store Manager
Natural Grocers
08.2019 - 05.2023
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Natural Grocers
09.2018 - 08.2019
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Coached and developed store associates through formal and informal interactions.
- Handled scheduling for store shifts to achieve adequate staffing.
Dairy/Frozen Manager
Natural Grocers
06.2014 - 08.2019
- Provide exemplary customer service
- Provide leadership, training of other staff members
- Ensure department is stock with products that appeal to customers
- Ensure products are stocked and rotated correctly
- Manage mark downs to help store reduce shrink
- Work with other managers to ensure the store's task are complete for the day
- Find opportunities to improve department and overall store sales.
Office Manager
Nobe Screen Printing
11.2010 - 06.2014
- Scheduling
- Accounts Receivable/Payable
- Ordering
- Invoicing
- Provide customer service
Customer Service Supervisor
OfficeMax Call Center
01.1999 - 01.2010
- Responsible for development, training and supervision of associates in a fast-paced, team-oriented office products call center
- Participated in and took a lead role in developing and implementing training of new processes and systems during merger
- Responsible for building working relationships with internal and external customers and associates
- Served as the Activities Committee Chair duties included, coordinating events and team-building activities for up to 500 associates,
- Lead numerous task forces and other committees
- Responsible for interviewing and hiring new associates
- Conducted semi-annual associate Performance Evaluations as well as performance discussions and salary review recommendations
- Administrated Correction Action plans.
Team Lead Supervisor
Target Store
01.1986 - 01.1999
- Supervise/maintain function of various departments
- Hiring and training of new employees, control inventory, scheduling, writing performance reviews
- Provide customer service
- Provide input to help improve store sales
- Helped open new stores
Education
Associates of Science Degree -
Casper College Casper
Skills
- Team development
- Schedule management
- Cash flow management
- Time management
- Critical thinking
- Team collaboration
- Active listening
- Retail merchandising
- Team leadership
- Customer engagement
- Attention to detail
- Multitasking and organization
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- Certified CNA
Timeline
Transportation, Kitchen, CNA
Mountain Plaza Assisted LIving
08.2023 - Current
Store Manager
Natural Grocers
08.2019 - 05.2023
Assistant Store Manager
Natural Grocers
09.2018 - 08.2019
Dairy/Frozen Manager
Natural Grocers
06.2014 - 08.2019
Office Manager
Nobe Screen Printing
11.2010 - 06.2014
Customer Service Supervisor
OfficeMax Call Center
01.1999 - 01.2010
Team Lead Supervisor
Target Store
01.1986 - 01.1999
Associates of Science Degree -
Casper College Casper
References
References provided upon request
Relocation
Willing to relocate: Anywhere